What are the responsibilities and job description for the Automotive Technician - Twin Falls, ID position at Purcell Tire & Service Centers?
Description
MISSION
To provide safe, quality automotive maintenance, diagnosis, and repair to customer vehicles
ESSENTIAL DUTIES
- Test drive customer vehicles and run diagnostic devices
- Perform accurate diagnosis of check engine, air bag, antilock, and traction control lights
- Diagnose and repair issues that cause vibration and noise
- Perform mechanical repairs of brake systems, suspension systems, cooling systems, electrical systems, and all other major automotive systems
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform wheel alignment service
- Perform state safety and emissions inspections
- Perform General Service tasks as necessary
- Maintain tools and a clean work area
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Protect company assets
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
DRUG TESTING
Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.
Requirements
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Minimum Education: Associate's Degree or Trade School
Minimum Job-Specific Experience: 3-5 years
Management Experience: N/A
Driver’s License Required: Yes
Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
Tire & Automotive Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems
Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Repairing — Repairing machines or systems using the needed tools.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Tools & Technology KSA’s:
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties
Cognitive KSA’s:
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Service Orientation — Actively looking for ways to help people.
Communication KSA’s:
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.