What are the responsibilities and job description for the Operations Manager position at PURCOR Pest Solutions?
WHO WE ARE
Join the buzz at PURCOR Pest Solutions™, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest–growing name in pest control with a national footprint and a mission to protect what matters most – families and businesses. Apply now and let’s conquer pests together!
WHAT’S IN IT FOR YOU:
Join the buzz at PURCOR Pest Solutions™, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest–growing name in pest control with a national footprint and a mission to protect what matters most – families and businesses. Apply now and let’s conquer pests together!
WHAT’S IN IT FOR YOU:
- Competitive Base Pay PLUS Bonus potential (hello, pay raise!)
- Medical, Dental & Vision Benefits (because health is wealth)
- Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back)
- Employer Paid Life Insurance (yep, we've got that covered too)
- Paid Time Off (PTO) and Holiday Pay (time to recharge!)
- 401K Retirement Savings with Company Sponsored Match
- Opportunities for advancement & career growth (sky's the limit!)
- Other Company Provided Benefits:
- Vehicle
- Gas card
- iPhone
- Laptop or iPad
- Car insurance
- Uniform
- Work shoes
- Certification fees
JOB SUMMARY:
Are you ready to take charge and lead a dynamic team to success? We're seeking a passionate and driven individual to join our team as an Operations Manager. You'll play a vital role in overseeing service functions, ensuring top-notch customer satisfaction, and exceeding production goals. If you thrive in a fast-paced environment and are committed to delivering exceptional service, this role is for you!
Are you ready to take charge and lead a dynamic team to success? We're seeking a passionate and driven individual to join our team as an Operations Manager. You'll play a vital role in overseeing service functions, ensuring top-notch customer satisfaction, and exceeding production goals. If you thrive in a fast-paced environment and are committed to delivering exceptional service, this role is for you!
YOU WILL BE RESPONSIBLE FOR:
- Lead and inspire service staff to excellence, ensuring compliance with company policies and safety standards.
- Drive daily and monthly production goals to new heights.
- Champion customer satisfaction by promptly addressing concerns and providing top-tier service.
- Conduct regular check-ins and provide tailored coaching to team members.
- Hit the field with the team, spending at least 60% of your time ensuring job quality and providing leadership.
- Assist in recruiting, hiring, and training production technicians.
- Collaborate with branch managers to tackle team member relation issues.
- Maintain inventory and ensure proper issuance of products to Service Professionals.
- Keep our fleet in top shape, coordinating vehicle inspections and accident procedures.
WHAT YOU NEED TO BE MOST SUCCESSFUL:
- High School diploma or equivalent.
- Valid driver's license and ability to lift at least 50lbs.
- Stellar communication skills, both written and verbal.
- Comfort with basic math calculations.
- Safety-conscious mindset, with the ability to work in a constant state of alertness.
- Flexibility to work Saturdays and pass background checks and substance abuse testing.
- Preferred: Experience in the service industry or service management.
License/Certification (Required):
- General Household Pest and Rodent Control License or Pest Control Operator Certification.
Joining our team means becoming a part of a close-knit crew dedicated to delivering top-notch service and unmatched customer experiences. So, if you're ready to embark on an exciting journey with a company that's all about growth, innovation, and success, what are you waiting for? Apply now and let's make magic happen together!
We're committed to diversity and equal opportunity employment – your uniqueness is what makes our team shine!
