Server

SUMMARY

The restaurant server serves food and beverage to restaurant guests in a timely fashion ensuring excellent service and guest

satisfaction every time. Must be willing to I.D all guests and monitor beverage consumption of guests as to not overserve.

RESPONSIBILITIES

 Provide high quality service to all guests

 Know and live the mission and the White Lodging/brand basics.

 Complete all necessary set up, side work and closing duties as assigned

 Check restaurant before, after and during shift for cleanliness and remove any debris

 Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be

Prepared to answer any guest questions about the menu in a direct, concise way.

 Know any daily features and specials the restaurant is offering

 Use suggestive selling and up sell items to increase the check average of the restaurant

 Take guest orders correctly, read the order back to the guest and ring orders correctly into Micros. Check screen before

sending order to make sure any modifications to order are correct.

 Check food presentation before taking the food from the kitchen to the guest. Hot food hot and fresh.

 Check guest satisfaction with food quality within two bites

 Make sure check is presented correctly, free from errors and in a timely manner.

 To follow and comply with all WL cash handling policies and end of shift paperwork

 To follow all WL policies of work procedures and attendance

 Learn and maintain all information regarding the hotel and engage in pre-shift

 Promote teamwork and friendly safe work environment

 Any other reasonable duties required

 Follow all WL standards of uniform

 Know all the bar products on offer to the guest

 To make conversation with guests and create a personal connection

SKILLS

 Can handle high volume and work under pressure

 Multitasking

 Reliability

 Customer service skills

 Organized

 Teamwork

 Flexible work schedule

EDUCATION/EXPERIENCE

 Previous restaurant or bar experience

 Previous customer service role

Job Types: Full-time, Part-time

Pay: $2.13 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Experience:

• Restaurant experience: 1 year (Required)

Ability to Commute:

• West Lafayette, IN 47906 (Required)

Ability to Relocate:

• West Lafayette, IN 47906: Relocate before starting work (Required)

Work Location: In person

Salary : $2