What are the responsibilities and job description for the Purdue University Fort Wayne is hiring: Senior Library Assistant (35691) in Fort position at Purdue University Fort Wayne?
Purdue University Fort Wayne Senior Library Assistant (35691) in Fort Wayne, Indiana
Job Title : Senior Library Assistant
Job Code : (35691)
Join Purdue University Fort Wayne :
We are currently seeking a full-time on-site Senior Library Assistant in our Library. This position provides and leads front line customer service in a timely, accurate, and effective manner to PFW students, faculty, staff, and residents of Indiana. The pay for this position is $15 / hr.
Primary Responsibilities :
- Leads front line service in a timely, accurate, and effective manner to PFW students, faculty, staff, and residents of Indiana.
- Demonstrates a courteous, professional attitude to all patrons and invites approach by initiating contact with patrons through library communication channels, and providing circulation assistance.
- Oversees ingoing and outgoing materials requested through the Purdue fulfillment network.
- Assists Service Desk Assistant Director with the intake, processing, and removal of course reserves in the library. Leads opening and closing procedures.
- Answers the Library and Writing Center phones, providing information, scheduling, directional assistance, and referrals within the library and other campus departments.
- Instructs patrons in the use of microform reader / printers, photocopiers, computers, printers, and other equipment, and troubleshoots mechanical problems.
- Alerts library IT staff to errors and outages in electronic resources, technology, and library systems.
- Responsible for the physical movement of materials in the building, such as shifting materials.
- Participates in review of student employee work for accuracy.
- Assists librarians in collection management duties (processing items for cataloging, pulling materials, etc.) as required.
- Applies and communicates policy to internal and external patrons.
- Handles patron complaints and concerns, and implements and interprets existing policy and procedures.
- Provides functional supervision of student employees through training, deployment to specific service points, review of activities for accuracy and correctness, and allocation of tasks.
- Includes evening supervision of the students and building in general when working closing shifts.
- Answers directional and mid-level reference questions.
- Maintains an ongoing working knowledge of effective search strategies and of basic resources available in the library, and updates that knowledge through consistent self-study and / or formal training.
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Salary : $15