What are the responsibilities and job description for the ODOS - Student Clerical position at Purdue University?
Required hours will be between the hours of 8:00am-5:00pm, Monday thru Friday. Position starts Summer 2025- forward
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Job Description
The primary role of the Student Office Staff position supports the operating functions of the Office of the Dean of Students main office and provides face-to-face customer service with students, parents and campus consitituents. The goal of this position is to give students valuable real-world experience in an office environment while learning the administrative process of Higher Education. This position should work 8-12 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The SOS position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
Previous Clerical experience not required.
- Strong interpersonal and communication skills, both verbal and written
- Flexible and dependable with a strong attention to detail
- Problem solving, logic and reasoning skills
- Customer service oriented
- Ability to multi-task and work within deadlines
- Ability to work independently and with a team
- Be timely and organized
- High school diploma or equivalent
Must be actively enrolled at Purdue University
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
- Demonstrate professional verbal communication in all interactions.
- Demonstrate enthusiasm; engage and connect with Student Life Marketing colleagues, including student and professional staff.
- Verbally communicates to staff on situations that may arise due to problems.
- Written communication to inform audiences and stakeholders of Student Life programs, events, and initiatives.
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
- Utilize policies and knowledge to proactively make decisions and solve problems for areas assigned.
- Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change.
- Understand standards and expectations for personal and professional ethical behavior,
- Demonstrate knowledge of the position and the Student Life mission.
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)
- Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere.
- Establish productive relationships with clients, peers, supervisors, and professional staff.
- Acknowledge and support customers and staff with unique needs and differing backgrounds.
- Work independently to complete responsibilities.
- Proactively and willingly acquires new skills, tasks, procedures, and projects.
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency
- Demonstrate time management skills and attention to detail.
- Demonstrate initiative. Understand and respond to the various needs of clients, students and staff.
- Maintain positive attitude and enthusiasm in times of ambiguity.
- Complete work independently in an efficient time manner.
- Demonstrate dependability and responsibility.
- Demonstrate punctuality by always being on time to each shift.
