What are the responsibilities and job description for the Student Office Staff, Indianapolis - Student Clerical position at Purdue University?
THIS POSITION IS ON THE INDIANAPOLIS CAMPUS
Job Title: Student Life Ambassador- Indianapolis – Student Clerical
Division: Student Life
Department: Office of The Dean Of Students
Compensation Hours/Week
$9.50/hour Weekly average, approximately 5-12 hours per week
Required hours may include days, evenings, weekends, and holidays.
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Job Description
The primary role of the Student Life Ambassador position is to maintain a caring, service-oriented attitude with respect to the department’s program objectives. The goal of this position is to give students valuable real-world experience in an office environment. This position should work 5-12 hours per week beginning in the fall semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The Student Life Ambassador position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven. Also, display a willingness to assist students, visitors, and staff that need support, or have inquiries related to Student Life.
- High school diploma or equivalent
- Must be actively enrolled at Purdue University
- Strong interpersonal and communication skills, both verbal and written
- Flexible and dependable with a strong attention to detail
- Problem solving, logic and reasoning skills
- Customer service oriented
- Ability to multi-task and work within deadlines
- Ability to work independently and with a team
- Be timely and organized
- Greet students and visitors, direct them to the appropriate departments or individuals.
- Maintain a high standard of cleanliness throughout the facility.
- Maintain safety and risk management standards of the department
- Perform daily upkeep of supplies throughout the facility
- Exhibit friendliness, diplomacy, and tact in responding to customers
- Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
- Maintain confidentiality and exhibit professional conduct when handling sensitive information
- Answer telephones and respond to inquiries via telephone or email.
- Implement and/or develop office procedures and record systems.
- Organize and distribute messages.
- Perform administrative duties, including filing and photocopying.
- Other duties as assigned associated with Student Life
- Demonstrate professional verbal communication in all interactions
- Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
- Verbally communicates to staff on situations that may arise due to problems
- Written communication to complete accurate food usage records and food temperatures according to established procedures
- Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
- Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
- Understand standards and expectations for personal and professional ethical behavior
- Demonstrate knowledge of the position and operation
- Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
- Establish productive relationships with customers and staff
- Acknowledge and support customers and staff with unique needs and differing backgrounds
- Work independently to complete responsibilities
- Proactively and willingly acquires new skills, tasks, procedures and projects
- Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
- Demonstrate time management skills and attention to detail
- Demonstrate initiative; Understand and respond to the various needs of customers and staff
- Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
- Complete work independently in an efficient time manner
- Demonstrate dependability and responsibility within operation
- Demonstrate punctuality by always being on time to each shift
Salary : $10
