What are the responsibilities and job description for the Summer Student UR Conductor Tour Guide - Student Clerical position at Purdue University?
Department: University Residences Alumni & Guest Center
Hours/Week: Approximately 8-10 hours required; at least 20 hours to receive housing & meal benefits; can be scheduled full-time (up to 40 hours) if desired; must be available May - August
Compensation: $10.00/hour
The primary role of the Summer UR Conductor Tour Guide position is to conduct tours and educate guests on University Residences housing and dining locations. The goal of this position is to give students valuable, real-world experience in an office setting and a social environment. The Summer UR Conductor Tour Guide position should work at least 8-10 hours per week. To receive housing and meal benefits, at least 20 hours per week is required. These hours may be worked in any combination, at the discretion of the direct supervisor. Students in the Summer UR Conductor Tour Guide position must be outgoing and friendly with a genuine love for Purdue University Residences. They must be able to physically and visually explore campus with guests while appropriately responding to different environments, reading body language and relaying large amounts of information accurately. When not giving tours, Summer UR Conductor Tour Guides will serve as hosts in the University Residences Alumni & Guest Center and attend all scheduled staff meetings and trainings. The ideal candidate will be knowledgeable in University Residences and/or Dining & Culinary processes, offerings, opportunities and culture. The ability to drive university vehicles is preferred.
Position Responsibilities: Maintain high standard of cleanliness throughout the facility; Maintain safety and risk management standards of the department; Perform daily upkeep of supplies throughout the facility; Assist the Sr. Engagement Specialist with facility set up and tear down; Exhibit friendliness, diplomacy, and tact in responding to all guests needs; Handle emergency situations and prioritize responsibilities while providing the highest level of customer service; Maintain confidentiality and exhibit professional conduct when handling sensitive information; Responsible for all scheduled shifts (based on class/exam schedules for the summer); Must attend all scheduled staff meetings and trainings(s) to gain and/or share pertinent information; Be willing and able to drive university vehicles when necessary; Other duties as assigned.
- Previous work experience within University Residences or Dining & Culinary preferred
- Strong interpersonal and communication skills, both verbal and written
- Strong public speaking and storytelling skills
- Flexible and dependable with a strong attention to detail
- Problem solving, logic and reasoning skills
- Customer service oriented
- Ability to multi-task and work within deadlines
- Ability to work independently and with a team
- Be timely and organized
- High school diploma or equivalent and minimum of one semester of college coursework successfully completed
- Must be actively enrolled at Purdue University
Prerequisite(s)
- Candidates must have at least one semester of experience living in University Residences and maintain good standing with Purdue University and University Residences.
Salary : $10
