What are the responsibilities and job description for the General Manager position at Pure Barre?
Description
Pure Barre is the national leader in barre fitness with more than 500 franchise locations in the United States and Canada. We are currently hiring for our team in Pure Barre North Andover, MA and seeking a qualified General Manager that is focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community!
Position Overview
The General Manager (GM) oversees all studio functions, from driving sales to managing day-to-day operations. This role is integral to the studio’s success and serves as a key leadership position.
Requirements
What We’re Looking For:
Experience & Qualifications:
- Proven background in General Management or similar leadership roles.
- 2 years of fitness/health & wellness sales or relevant membership-based sales experience.
- Previous management or supervisory experience required.
- Strong understanding of B2C sales and the full sales cycle: lead generation ? pitch ? objection handling ? close.
- Tech-savvy and proficient in studio software and data management tools.
- Excellent communication skills (in-person, phone, email, and text).
- Career-focused, punctual, and professional with strong attention to detail.
Traits We Value:
- Competitive, optimistic, and driven by achievement.
- Outgoing, friendly, and motivating personality.
- Passionate about fitness and leading a healthy lifestyle.
- Reliable transportation and flexible schedule (including weekends).
- Trustworthy and capable of handling confidential information.
Key Responsibilities:
70% Sales & New Business Development:
- Manage the full sales process, including memberships and retail.
- Generate and nurture leads through grassroots marketing, networking, and community outreach.
- Plan and participate in promotional events to increase brand visibility and membership leads.
- Set and achieve membership and retail sales goals for your team.
- Train, evaluate, and motivate Sales Associates to meet performance targets.
30% Management & Operations:
- Oversee client accounts and membership retention efforts.
- Lead studio staff, including scheduling, recruitment, and performance evaluations.
- Work closely with Lead Teachers on instructor evaluations and class scheduling.
- Manage payroll, studio inventory, and merchandising.
- Ensure cleanliness, organization, and compliance with studio policies.
- Handle high-level customer service issues independently.
- Maintain an active presence on social media to promote the studio.
Hours & Schedule:
- Full-time position, 40 hours per week.
- Studio operates 7 days a week, GM expected to work at least one night shift and one weekend shift.
Compensation & Benefits:
Compensation:
- Base Salary: $40,000 annually.
- Commissions: Unlimited earning potential based on a percentage of down payments on membership contracts.
- Bonuses: Monthly/quarterly bonus opportunities based on sales goals.
Benefits:
- Health insurance and 401(k) eligibility after 90 days of employment.
- Two weeks paid vacation per year plus up to 40 hours of paid sick time (per state guidelines).
- 35% discount on retail.
- Opportunities for bonuses, raises, and growth within the company based on studio and individual performance.
Onboarding & Training:
We set our GMs up for success with comprehensive training, including:
- CRM software and studio systems training.
- Sales process overview and script training.
- Setting key performance indicator (KPI) expectations.
- Enrollment in Pure Barre GM Training.
We’re looking for someone who thrives in a fast-paced, dynamic environment and is excited to make an impact. If this sounds like the right fit for you, we’d love to hear from you!
Ready to Apply?
Let’s start the conversation—reach out today to learn more!
Salary : $40,000