What are the responsibilities and job description for the Pharmacy Front Desk Agent experience required PT position at Pure Compounding Pharmacy?
Job Summary
We are seeking a dedicated and personable Front Desk Agent to join our team. The ideal candidate will be the first point of contact for customers, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills and a commitment to customer satisfaction, making it essential for creating a positive experience for all customers.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage Pharmacy processes efficiently, ensuring accuracy in customer information.
- Handle phone inquiries, providing information about the pharmacy while demonstrating excellent phone etiquette.
- Address customer concerns and complaints promptly, striving to resolve issues to their satisfaction.
- Must have the ability to stand for long hours at a time.
- Must be able to lift up to 15 lbs. for UPS deliveries.
- Experience with Register and Credit Card machines.
- Data entry and point of sale transactions
- Shipping and Mailing customer medications.
- Coordinating and organizing patient medication deliveries.
- Filing invoices and packing slips.
Skills
- Proficiency in using phone systems and handling multi-line calls effectively.
- Strong customer relations skills with an emphasis on customer service excellence.
- Ability to work flexible hours Monday through Friday.
- Able to work in a fast pace work environment.
- Be able to multi task and handle several projects at one time.
- Excellent organizational skills with attention to detail in a Pharmacy environment.
- Strong interpersonal skills to foster positive relationships with customers and team members alike.
Join our team as a Front Desk Agent where your contributions will help create positive work environment for customers and team members!
Job Type: Part-time
Pay: $12.50 - $13.00 per hour
Expected hours: 20 – 26 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Myrtle Beach, SC 29588 (Preferred)
Work Location: In person
Salary : $13 - $13