Customer Supply Chain Representative

Are you ready to be the vital link between Pure Fishing and our top customers? As a Customer Supply Chain Representative, you’ll ensure seamless order cycles, exceptional service, and supply chain efficiency. You’ll collaborate with teams across operations, logistics, and sales to exceed customer expectations while driving process improvements that benefit both sides. This is your chance to make a meaningful impact in a fast-paced, customer-focused role!

What will you do?

• Monitor and improve lead times, fill rates, and stock levels to keep customers happy and shelves full.
• Collaborate with customer operations teams, sales, logistics, and more to exceed customer scorecard goals.
• Identify and implement process improvements that benefit both Pure Fishing and our customers.
• Act as the main point-of-contact for key customers, ensuring clear communication about production delays, order cycles, and supply chain updates.
• Manage vendor agreements, credits, price lists, and deductions to keep things running smoothly.
• Travel to meet customers face-to-face annually and host quarterly calls to align on goals and streamline processes.
• Assist with sales-related tasks like new item setups, forecasting communication, and buyer interactions when needed.
  
  
  

What makes you a great catch?

You’re a natural problem solver with a passion for keeping things running like a well-oiled machine. Your excellent communication skills, attention to detail, and knack for building relationships make you a superstar in customer supply chain management. Plus, you thrive in a fast-paced environment and love tackling challenges head-on.

Why you will love it here:

• Work at the heart of Pure Fishing’s operations, ensuring our products meet customer needs seamlessly.
• Collaborate with an energetic and supportive team where your contributions make a real impact.
• Enjoy opportunities to travel, build relationships, and create lasting improvements.
• Be part of a company passionate about the outdoors, with a commitment to excellence in everything we do.
  
  
  

Your work environment:

Join a dynamic and fast-paced team where collaboration and problem-solving are the norms. You’ll juggle customer interactions, process improvements, and cross-departmental coordination, all while ensuring every detail aligns with our high standards and customer expectations.

What you will need to succeed:

• High school diploma required; college degree preferred.
• Customer service background with knowledge of large retailer supply chains.
• Strong communication, data entry accuracy, and proficiency in word processing and spreadsheets.
• Positive, detail-oriented, and ready to adapt to changing needs.
• Willingness to travel and a passion for creating efficient, customer-focused solutions.
  
  
  

Pure Fishing is THE global leader in the fishing tackle industry, with a portfolio of iconic brands that includes Abu Garcia, Berkley, Fenwick, Penn, Pflueger, Shakespeare, SpiderWire, and Ugly Stik. Our team of industry-leading experts and our global network of operations and innovation hubs produce world-class products designed to delight our customers and exceed the needs of anglers worldwide. But fishing to us is not just about business, it is about time shared with family and friends, time on the water, excitement and the environment. We are a passionate team dedicated to creating memorable experiences by helping anglers everywhere have more fun catching more fish.