What are the responsibilities and job description for the Assistant Manager position at PURE HEALING FOODS?
PURE Healing Foods is looking for experienced staff!
Job Responsibilities
Setting goals for the work group, developing organizational capability, and modeling how we work together:
- Demonstrates a calm demeanor during peak sales periods or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
- Displays a customer comes first attitude by training and holding partners accountable for delivering superior customer service.
- Drivers the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Manages with integrity, honesty and positivity.
- Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations.
- Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify
- Follows PURE policies and procedures, including those for cash handling and safety and security, to ensure the safety and security of fellow team members during each shift.
- Maintains a clean and organized workspace so that team members can locate resources and products as needed.
- Provides quality products consistently for all customers by adhering to all recipe and preparation standards. Follows health, safety and sanitization guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
- Maintains regular and punctual attendance.
Core Competencies
- Puts the customer first – Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.
- Works well with others – Listens and communicates well with others within and outside of Pure Healing Foods. Creates a team environment that is positive and productive.
- Leads courageously – Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
- Develops continuously – Continuously seeks opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.
- Achieves results – Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.
Required Knowledge, Skills and Abilities
- Demonstrated experience at building community relationships
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment
- Ability to manage multiple situations simultaneously
- Ability to manage resources to ensure that established service levels are achieved at all times
- Interpersonal skills
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Strong operational skills in a customer service environment
- Strong problem solving skills
- Team building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
Responsibilities and essential job functions include but are not limited to the following:
Leadership
- Setting goals for the work group, developing organizational capability, and modeling how we work together
- Demonstrates a calm demeanor during peak sales periods or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
- Displays a customer comes first attitude by training and holding partners accountable for delivering superior customer service.
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Manages with integrity, honesty and positivity.
- Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations.
- Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team and achieve operational goals.
Planning and Execution
- Developing strategic and operational plans for the work group, managing execution, and measuring results:
- Monitors and manages store staffing levels to ensure team member development and talent acquisition to achieve and maintain store operational requirements.
- Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.
Benefits:
At PURE, we are committed to supporting our employees and rewarding the excellent work they do. We shorten the time between great performance and recognition. The JUVA Management teams work with the staff to create a balance between supporting the store and maintaining a healthy work/life balance.
Job Types: Full-time, Part-time
Pay: $16.50 - $23.57 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Food handling: 1 year (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Ability to Commute:
- Ridgecrest, CA 93555 (Required)
Ability to Relocate:
- Ridgecrest, CA 93555: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $24