What are the responsibilities and job description for the Administrative Coordinator position at Pure Hockey?
Description
Title: Administrative Coordinator
Department: Team Sales
Location: Holliston, MA (not remote)
About the Company:
Pure Hockey is a privately-owned specialty hockey retail company with over 80 retail stores across the country and a leading ecommerce website. Positioned as the number one hockey retail company in the country, the company offers qualified candidates the opportunity to join a dynamic and fast-growing business.
Job Description:
The Administrative Coordinator works within the Team Sales department at Pure Hockey and partners with associations, organizations, and hockey teams to provide gear and apparel. From custom uniform orders to creating a personal online store for your team, the Administrative Coordinator is responsible for providing sales operation support for all these orders. This individual manages all aspects of processing an order from purchase order entry to invoicing. Regular communication with the sales team, vendors, and internal departments. This person is a critical gatekeeper to ensure proper execution of all orders. The successful candidate will have a proven ability to multi-task, exceptional organizational skills, and the ability to work in a challenging environment.
Job Responsibilities:
- Process all incoming sales orders, purchasing, embellishment, order tracking and invoicing.
- Secure inventory for all incoming sales orders (vendor POs, warehouse pulls, and transfers.
- Provide pricing, margin requirements, product information, and other support for sales staff.
- Coordinate outsourced embellishment work with vendors and internal embellishment.
- Ensure the timely and successful delivery of products according to client needs and objectives.
- Communicate through all mediums with vendors, sales staff, and internal departments.
- Manage routine client support activities and resolve client issues and requests.
- Exceed client expectations via responsiveness, providing insights, and conflict resolution.
- Strong organizational skills and provide diligence to manage multiple client requests at the same time; continuously follow up until the issue is resolved.
- Additional responsibilities will include data entry and UPC creation.
Requirements
· Exceptional organizational and project management skills and responsiveness
· Ability to prioritize workload, function well under pressure, and stay organized.
· Prefer 2 years’ experience in an administrative, operational, or sales support role.
· Excellent verbal, written and listening communication skills.
· Outgoing personality along with a positive high energy approach to work
· Ability to be flexible, adapt to change, and work as a team.
· Proficient in Microsoft Office applications including Excel, Word, and Outlook
Benefits
· Medical, Dental, Vision & Disability Insurance
· Life and Long-Term Disability Insurance
· Flexible Spending Plan
· 401(k) with match
· Paid Time Off
· Paid Holidays
· Parental Leave
· Employee Discount
