What are the responsibilities and job description for the Dental Front Desk position at Pure Smiles Westerville?
Overview:
Be part of a private practice that's family-owned, and is a rapidly growing company. We pride ourselves in using state-of-the-art technology, have a team-oriented work environment and provide you the opportunity to work alongside our kind and caring owners, doctors, dental assistants, and office professionals. In addition, you will be paired with a trainer and the office manager who is invested in you and your success!
No weekends or late nights!
Description:
We are offering an exciting career opportunity as a Dental Front-desk Professional. In this role, you will:
- be an integral part of our dynamic team of dental health care professionals
- represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
- greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
- communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
- respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
- coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
- increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
- A full-time opportunity: Monday through Thursday 7:30am-5pm and Friday 7:30am-1pm
- Paid time off, 3 paid sick days, 7 paid holidays,* health and dental insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam, opportunity for quarterly bonuses, continuing education, career pathing* and much more!
We are Looking for Candidates Who:
- have dental practice experience and know dentistry terms
- want to make a positive lasting difference in the lives of our patients through high quality dentistry
- are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
- approach each day with motivation, determination and confidence
- possess excellent communication, teamwork, multi-tasking and customer service skills
- are reliable and able to build trust with patients
- thrive in a culture of empowerment, advanced technology and education
- enjoy working on a team and having fun!
If this is you, WE are your match! WE look forward to meeting you!*
Apply today to speak with a recruiter and learn more!
*We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- How many years of computer experience do you possess?
Experience:
- Customer Service: 2 years (Required)
- Dental or Medical Office: 1 year (Required)
Work Location: In person