What are the responsibilities and job description for the Hookah Server position at Pure Social Bar & Grill?
MUST HAVE PREVIOUS EXPERIENCE
Responsible for taking orders for hookah flavors, preparing and setting up hookahs, educating customers on hookah options, ensuring a clean and safe environment, and maintaining excellent customer service while adhering to sanitation standards. You will provide a complete hookah experience for guests by managing their orders and ensuring the quality of their hookah setup. Key responsibilities of a hookah server:
- Customer service: Greet guests warmly, make them feel welcome, and provide attentive service throughout their visit.
- Order taking: Accurately take orders for hookah flavors, food, and beverages.
- Hookah preparation: Set up hookahs, pack bowls with shisha, light coals, and ensure proper functionality.
- Flavor knowledge: Educate customers on different hookah flavors and help them choose the best option based on their preference.
- Cleanliness: Maintain a clean and sanitized work area, including hookahs and tables.
- Compliance: Adhere to all health and safety regulations, including proper sanitation practices.
- Table management: Efficiently manage multiple tables and guest needs during busy periods.
- Complaint handling: Professionally address any customer concerns or complaints.
Required skills and qualifications:
- Excellent customer service skills
- Knowledge of different hookah flavors and preparation techniques
- Ability to work in a fast-paced environment
- Attention to detail and cleanliness standards
- Strong communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
Job Type: Part-time
Expected hours: 15 – 35 per week
Benefits:
- Food provided
Shift:
- Day shift
- Evening shift
- Night shift
Experience:
- Preparing, cleaning and serving Hookahs: 1 year (Required)
Ability to Commute:
- Richardson, TX 75080 (Required)
Work Location: In person