Manager, Order Administration

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

SHOULD YOU ACCEPT THIS CHALLENGE…

As the Manager, Order Administration, you will lead the Global Order Administration team responsible for order entry, fulfillment coordination, and backlog management across all product lines—including new and remanufactured hardware. You will play a critical role in evolving our order administration processes from manual, reactive workflows to scalable, automated systems that support our rapid growth and diverse product offerings.

What You Will Be Doing…

• Lead the Order Administration team in end-to-end order processing, including order capture, validation, scheduling, and fulfillment coordination.
• Drive process transformation by automating manual tasks using tools like Salesforce, NetSuite, and RPA/EDI integrations.
• Collaborate with cross-functional teams in Order Entry, Supply Chain, Sales Operations, IT, and Finance to streamline and standardize order-to-cash processes.
• Build and monitor KPIs such as order accuracy, backlog, and cycle time to drive data-driven improvements.
• Develop and enforce SOPs to ensure data accuracy, fulfillment readiness, and seamless handoffs between systems and teams.
• Represent Order Administration in strategic initiatives, including remanufactured product launches, regional expansion, and MRP system rollouts.
• Support the team’s growth by leading onboarding, training, and role clarity initiatives within Supply Chain Operations.
  
  

What You'll Need To Bring To This Role…

• 8 years in Order Administration, Order Management, or Fulfillment Operations in high-tech or hardware industries.
• 3 years of leadership experience, with a passion for coaching and developing talent.
• Expertise in backlog management, customer escalations, and SLA compliance.
• Strong experience with enterprise systems such as Oracle/SAP/NetSuite (ERP), Salesforce (CRM), and EDI/automation tools.
• Proficiency in Google Workspace—especially Sheets, Slides, and Docs—to drive productivity and decision-making.
• Proven success in leading business process reengineering and system automation.
• Experience supporting a global supply chain, including contract manufacturers, international logistics, and customer shipments.
• Skilled communicator, especially when navigating critical and sensitive customer escalations at the executive level.
• Ability to thrive in change and ambiguity within a high-growth environment.
• Strong analytical skills to interpret data and drive informed decision-making.
  
  

NICE TO HAVE…

• Experience supporting hardware product lifecycles, including new product introductions and reverse logistics.
• Familiarity with remanufacturing or circular supply chains.
• Ability to partner with technical teams on system enhancements and integrations
  
  

We are primarily an in-office environment and therefore, you will be expected to work from the {​{OFFICE_LOCATION}} office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave

.The annual base salary range is: $149,000 – $224,000.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.

There is no application deadline and we accept applications on an ongoing basis until the job is filled

.What You Can Expect From U

• sPure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers
• .Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®
• !Pure Team: We build each other up and set aside ego for the greater good
  
  

.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information

.Accommodations And Accessibilit

yCandidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview

.Where Differences Fuel Innovatio

nWe’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story

.Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply

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