What are the responsibilities and job description for the IT Plant Support position at Pure Talent Consulting?
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Position Description:
This is an Information Technology Operations based role that supports our Plant.
As part of the job responsibilities, you will interface and support the IT Infrastructure & Applications that the plant uses. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, error proofing and the manufacturing execution systems within the facility. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet productivity goals. This position provides an excellent opportunity to apply IT Skills to manufacturing but to also acquire manufacturing experience that will enhance long-term career potential.
Skills Required:
• Support a multi-shift operation in a manufacturing plant.
o Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with Business IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
• Focus on the integration / long term maintenance of applications. • Assist team lead with managing assignments and workload.
• Develop, maintain, and share, accurate support documentation
Experience Required:
A strong desire to learn manufacturing operations and business practices is desired. Broad business and manufacturing perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core. A Willingness to work in a high-pressure production environment and flexible working shift is a foundation in this space.
