What are the responsibilities and job description for the Account Manager position at Pureflow Inc?
Job Description
Job Description
Watch this video to learn more about Pureflow!
Account Manager
Pureflow works with our customers and service team to plan and coordinate service activities. The position involves managing customer contracts, organizing service schedules, managing customer billing, and maintaining excellent relationships with our high-purity water clients and customers. Excellent communication skills are required to effectively manage our customer relationships and to coordinate with other Pureflow teams such as procurement, accounting, engineering, and installation teams.
Key Responsibilities :
- Set up and maintain customer contracts, jobs and services
- Prepare and issue quotes and account renewals; follow-up through issuance of purchase orders
- Track and generate reports of business segment profitability including cost analysis of services and contract renewals
- Maintain customer service schedules, create work orders, and prepare work orders for invoicing
- Learn and utilize Microsoft Dynamics and other software products (Microsoft suite) to enter and report activity
- Handle customer calls and coordinate service schedule with service technicians
- Provide general administrative support to LSLI Service Department
- Back-up other administrative staff, as requested (e.g., during vacations, seminars, etc.)
- Coordinate with other internal partners to support the growth and profitability of the company
Job Requirements :
Working Conditions : Usual office working conditions. Travel may be necessary as needed but is expected to be nominal, i.e. training, trade shows, PFI seminars, etc.
Schedule :Benefits :
Please visit our website at www.pureflowinc.com for additional information!
Pureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions.
