What are the responsibilities and job description for the Post Installation Coordinator position at Purelight Power?
The Post Installation Coordinator will work to support the essential administrative functions of the installation process. The main responsibilities include requesting all required inspections with the appropriate jurisdictions and ensuring speedy turnaround times. This role is also responsible for managing projects in our CRM platform and will work closely with the branch manager to hit branch specific goals. This is a unique role that requires strong attention to detail, excellent organizational skills, and the ability to multitask and solve problems. This person should be organized and able to take initiative to provide an excellent customer experience.
- Manage projects in our CRM platform
- Request inspections with appropriate jurisdictions
- Submit for interconnection with appropriate utility companies
- Schedule and coordinate inspections
- Maintain jurisdiction and utility company relationships
- Maintaining a schedule for our Monitoring Technicians
- Collaborate with branch manager on daily operational tasks
- Other duties as assigned
Benefits:
We offer a comprehensive benefits package designed to support the well-being of our employees and their families. Our benefits include:
- Medical Insurance: We provide competitive medical insurance options, including various plans to meet your specific needs. Coverage includes preventive care, doctor visits, prescription medications, and more.
- Dental Insurance: Our dental options cover routine check-ups, cleanings, orthodontics, and procedures, helping you maintain your oral health.
- Vision Insurance: Our vision plan provides coverage for routine eye exams, lenses, frames, and contact lenses to keep your eyesight in top condition.
Additional benefits may include:
- Life Insurance, Voluntary STD/LTD, FSA/HSA, and other voluntary plans
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
We are committed to providing a benefits package that supports the health, financial stability, and work-life balance of our employees. Join our team and be part of a dynamic company committed to excellence in insulation installation and customer satisfaction!
Requirements:- Minimum 1 year customer service experience, required
- Minimum 1 year project management experience, preferred
- Excellent computer skills and experience with customer management software
- Ability to multitask, prioritize, and manage time efficiently
- Critical thinking and problem solving ability
- High attention to detail and quality
- Strong communication and interpersonal skills
- Ability to maintain a professional attitude
- Valid driver's license with a good driving record and criminal background
