What are the responsibilities and job description for the Storage Property Manager position at Purely Storage?
Purely Storage is a commercial real estate company that owns and operates self-storage facilities across the Western United States. We are committed to continually improving our performance and providing exceptional customer experiences. We value our customers and our employees!
We are looking for a confident and reliable individual to help manage our self-storage property in Sonora, CA. This is a full-time position.
- Must live locally.
- Must be able to work Monday through Friday, from 9 AM-6 PM. This schedule includes a 1-hour lunch break.
ABOUT THE ROLE:
As a Property Manager, you will be responsible for running daily operations, renting units, collecting payment, maintaining security, and handling all customer service interactions. The facility serves a wide range of tenants, so this role requires someone who can enforce policies with firmness and respect while keeping the property running smoothly.
DUTIES & RESPONSIBILITIES INCLUDE: [but are not limited to]
- Customer service!
- Manage rentals and customer accounts efficiently.
- Receive customer payments, including cash, check, credit card, and money order payments. Balance the cash drawer with accuracy daily.
- Communicate effectively over the phone. Handle incoming calls with a helpful and welcoming tone. Make reminder calls to delinquent customers.
- Perform routine inspections and occupancy audits.
- Handle customer inquiries, disputes, and evictions with professionalism
- Operate commonplace office equipment and software systems (i.e., Windows desktop, scanner, printer, Microsoft and Google Office Suites, etc.)
- Promote and sell storage supplies.
- Keep accurate records of customer communication.
- Enforce property rules and security policies to maintain order
- Report property performance and updates daily.
EXPERIENCE & CHARACTERISTICS:
- Experience in property management, self-storage, or related fields (security, customer service, hospitality, retail, etc.)
- Strong communication skills and the ability to handle difficult situations professionally
- Confidence in enforcing policies and handling confrontations when necessary
- Organized and self-motivated – this is most often a solo operation
- Spanish-speaking preferred
Apply online! We'd love to meet you. Please stop by our store and speak with a Manager to boost your application!
Compensation is based on an hourly wage. However, in addition to wages, our company prioritizes and incentivizes performance through monthly bonuses! Learn more when speaking with our Hiring Manager.
Job Type: Full-time
Pay: $19.50 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20 - $21
