What are the responsibilities and job description for the Jr. NetworkTechnicianconsultant position at Puresoft, Inc.?
Job Details
Network Technician consultant
Philadelphia, PA (Onsite) - 7/HOUR DAY / 35/Hour week.
12 Months
Local candidates only
Please let me know these all details and send me your updated resume :-
Visa :-
Current location:-
Notice Period :-
Year of Graduation:-
LinkedIn Profile:-
Required Skills:
- Criminal Background Check is required due to access to certain client areas.
- Experience with commercial-grade networking equipment.
- Experience with fiber and copper-based networks, testing and media certification.
- Complete understanding of switch, and routing concepts.
- Reading floor plans and maps, installing and configuring networking equipment, testing
methodologies, and Internet connectivity troubleshooting.
- Experience using IT ticketing software and providing direct hands-on support.
- Certifications such as Net , CCENT, CCNA, CWTS, JCNIA, JCNIS, ITIL Foundations
- Deliver on service commitments, meet established or agreed upon deadlines, and
maintain supportive relationships with customers.
- Ability to clearly communicate and document technical issues/resolution to other
technical teams
Preferred skills:
- Hands-on experience with Juniper EX and/or Cisco Catalyst switches preferred
- 1-2 years of Higher Education experience a plus
Job Responsibilities:
- Provide hands-on maintenance and operational support for data, IP video, and IP phone
distribution equipment.
- Interact daily with customers throughout the client providing exceptional professional
service.
- Work in close collaboration with clients members as well as other technical teams Tier 2
Enterprise Command Center, Local Support Providers to address end-user and network escalations, and client activities. (e.g. move-in).
- Respond to emergency outages.
- Maintaining own schedule for onsite customer appointments within service SLA for
new service delivery.
- Tracking and updating escalation tickets.
- Updating and closing work orders in a timely manner to ensure that customer billing
not delayed.
- Adhering to client policies and end-user agreements.
- Attending training events as required.
Best Regards,
Somesh
Regional Manager (Econosoft, Inc)
W: EXT: 4411 | F: Email:
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