What are the responsibilities and job description for the Housekeeping Inspector position at Purgatory Resort?
General Purpose
Purgatory Resorts lodging team is seeking a meticulous and detail-oriented Housekeeping Inspector to ensure the highest standards of cleanliness and presentation in our managed properties at Purgatory. As a Housekeeping Inspector, you will play a crucial role in maintaining guest satisfaction and protecting the reputation of our company and the properties we manage. You will be responsible for inspecting vacation rentals, keeping up on housekeeping inventory and housekeeping team needs. This position requires excellent communication skills, a keen eye for detail, and the ability to work independently.
This is a Full Time, Year Round position that offers comprehensive benefits including medical, dental, vision insurance, 401K options, and a free season pass for you and your dependents. All full time, year round positions are eligible for an annual bonus in addition to regular wages. For a full list of benefits visit Employee Resource Site.
Essential Duties/Responsibilities
Conduct thorough inspections of cleaned properties, including bedrooms, bathrooms, kitchens, living areas, and outdoor spaces, according to established company standards.
Evaluate the quality of cleaning, including dusting, vacuuming, mopping, surface wiping, window cleaning, trash removal, and linen placement.
Identify and document any deficiencies in cleaning, maintenance issues (e.g., broken appliances, leaky faucets, damaged furniture), or missing items.
Communicate inspection results clearly and concisely to the Housekeeping Teams and management, providing specific feedback and areas for improvement.
Follow up on reported deficiencies to ensure they are addressed promptly and effectively.
Maintain and utilize provided software or manual systems (updating manuals or checklist when needed).
Assist in training and onboarding new housekeeping teams on quality standards and software systems.
Monitor inventory levels of cleaning supplies and report any shortages to the Managers or ordering.
Monitoring inventory levels of kitchen and unit supplies during off-seasons to keep units up to par.
Maintain a professional and positive attitude while interacting with cleaning teams and other departments.
Ensure DMC/DMMA/HOAs service agreements are getting done on a daily basis.
Adhere to all company policies and procedures, including safety regulations.
May occasionally assist with light cleaning tasks or room preparation as needed.
Report any guest complaints or concerns related to housekeeping to the management team.
Provide feedback to the management team on the effectiveness of cleaning procedures and suggest improvements.
Perform other duties as assigned by the management team.
Knowledge, Skills & Abilities
Knowledge and capability of supervisor level skills
Understanding of Property Management or hotel housekeeping standards
Cleaning teams cleaning schedules and productivity
Ability to hold cleaning teams to Purgatory cleaning standards
Excellent communication skills written and verbally
High level of customer and owner relationship skills
Basic understanding of budgeting and cost analyst
Basic knowledge of inventory and COG expenses
Streamline Bookings system understanding is a plus
Must have Valid Driver’s License.
Education And Experience
Minimum of 3-5 years of experience in housekeeping, preferably in a hotel, resort, or vacation rental setting.
Proven ability to maintain high standards of cleanliness and attention to detail.
Excellent observational and problem-solving skills.
Strong communication (verbal and written) and interpersonal skills.
Ability to work independently with minimal supervision and manage time effectively.
Proficiency in using basic technology, such as software booking systems and smartphones, for documentation and communication.
Physical ability to walk, stand, bend, and lift up to 50 lbs.
Valid driver's license and reliable transportation may be required depending on the property locations.
Flexibility to work varying schedules, including weekends and holidays, based on business needs.
Familiarity with hospitality or property management software is a plus.
Working Environment/Physical Activities
This job requires spending third of the day traveling between properties, meeting with managers, and checking room quality and availability. The other third is office-based and a third working with owners/guests/cleaning teams. The position entails 30% sitting, 30% walking, and 40% standing, with occasional lifting of items up to 10 pounds. Good eyesight and conversational skills are necessary. This is not a skiing position.
Purgatory Resorts lodging team is seeking a meticulous and detail-oriented Housekeeping Inspector to ensure the highest standards of cleanliness and presentation in our managed properties at Purgatory. As a Housekeeping Inspector, you will play a crucial role in maintaining guest satisfaction and protecting the reputation of our company and the properties we manage. You will be responsible for inspecting vacation rentals, keeping up on housekeeping inventory and housekeeping team needs. This position requires excellent communication skills, a keen eye for detail, and the ability to work independently.
This is a Full Time, Year Round position that offers comprehensive benefits including medical, dental, vision insurance, 401K options, and a free season pass for you and your dependents. All full time, year round positions are eligible for an annual bonus in addition to regular wages. For a full list of benefits visit Employee Resource Site.
Essential Duties/Responsibilities
Conduct thorough inspections of cleaned properties, including bedrooms, bathrooms, kitchens, living areas, and outdoor spaces, according to established company standards.
Evaluate the quality of cleaning, including dusting, vacuuming, mopping, surface wiping, window cleaning, trash removal, and linen placement.
Identify and document any deficiencies in cleaning, maintenance issues (e.g., broken appliances, leaky faucets, damaged furniture), or missing items.
Communicate inspection results clearly and concisely to the Housekeeping Teams and management, providing specific feedback and areas for improvement.
Follow up on reported deficiencies to ensure they are addressed promptly and effectively.
Maintain and utilize provided software or manual systems (updating manuals or checklist when needed).
Assist in training and onboarding new housekeeping teams on quality standards and software systems.
Monitor inventory levels of cleaning supplies and report any shortages to the Managers or ordering.
Monitoring inventory levels of kitchen and unit supplies during off-seasons to keep units up to par.
Maintain a professional and positive attitude while interacting with cleaning teams and other departments.
Ensure DMC/DMMA/HOAs service agreements are getting done on a daily basis.
Adhere to all company policies and procedures, including safety regulations.
May occasionally assist with light cleaning tasks or room preparation as needed.
Report any guest complaints or concerns related to housekeeping to the management team.
Provide feedback to the management team on the effectiveness of cleaning procedures and suggest improvements.
Perform other duties as assigned by the management team.
Knowledge, Skills & Abilities
Knowledge and capability of supervisor level skills
Understanding of Property Management or hotel housekeeping standards
Cleaning teams cleaning schedules and productivity
Ability to hold cleaning teams to Purgatory cleaning standards
Excellent communication skills written and verbally
High level of customer and owner relationship skills
Basic understanding of budgeting and cost analyst
Basic knowledge of inventory and COG expenses
Streamline Bookings system understanding is a plus
Must have Valid Driver’s License.
Education And Experience
Minimum of 3-5 years of experience in housekeeping, preferably in a hotel, resort, or vacation rental setting.
Proven ability to maintain high standards of cleanliness and attention to detail.
Excellent observational and problem-solving skills.
Strong communication (verbal and written) and interpersonal skills.
Ability to work independently with minimal supervision and manage time effectively.
Proficiency in using basic technology, such as software booking systems and smartphones, for documentation and communication.
Physical ability to walk, stand, bend, and lift up to 50 lbs.
Valid driver's license and reliable transportation may be required depending on the property locations.
Flexibility to work varying schedules, including weekends and holidays, based on business needs.
Familiarity with hospitality or property management software is a plus.
Working Environment/Physical Activities
This job requires spending third of the day traveling between properties, meeting with managers, and checking room quality and availability. The other third is office-based and a third working with owners/guests/cleaning teams. The position entails 30% sitting, 30% walking, and 40% standing, with occasional lifting of items up to 10 pounds. Good eyesight and conversational skills are necessary. This is not a skiing position.
