What are the responsibilities and job description for the Assistant Account Manager - Starting at $25/HR position at Puritan Cleaning Professionals?
Overview
Puritan Commercial Cleaning & Services is a regional facility service company that provides janitorial services, grounds maintenance, and many additional services to meet all the needs of your property.
OUR VISION:
PERSISTENT growth through EXCEPTIONAL client and employee CARE.
OUR CORE VALUES:
- Trustworthiness: We honor our commitments and do the right thing regardless of who is watching. We value relationships that are centered on trust, and we know that trust is earned by doing what we say we will do.
- Excellence: We are committed to being detail-oriented and providing consistently exceptional quality of work.
- Humility: We put others first and embody a mentality of service in order to care well for our clients, employees, and the community.
- Grit: No matter the obstacle, we are dedicated to persevering through any challenge to fulfill our commitments. We view innovation and adaptability as exciting and necessary, and we value persistent growth and improvement.
Job Skills / Requirements
Have you been stuck in entry level jobs are looking for a position to which will help you gain management experience? Are you a good communicator and problem solver? Are you easy to approach and build rapport with? Are you action oriented and cool under pressure?
This could be the job for you!
This could be the job for you!
Puritan is looking for an Assistant Account Manager in Bozeman!
As we continue to grow as a company we need someone who wants to grow with us. This position is designed to be a stepping stone into a management position within our company. We are looking for someone who is coachable, personable, and has a positive attitude.
Job Description:
Puritan Commercial Cleaning & Services is one of Montana's largest family-owned businesses! We are looking for a self-directed leader who wants to bring their work ethic, attention to detail, and dependability to a place it will be appreciated and rewarded. The Assistant Account Manager is a part-time position starting at 20 hours/week with the potential for growth. This position is perfect for someone who is bridge the gap between entry level and get into a managerial level position. With unparalleled growth potential and caring company culture, this is a great position.
While the Account Managers oversee the custodial front line staff and ensure that contractual obligations are met with a high standard of quality, efficiency, and professionalism, the Assistant Account Manager is their right hand person. They are an essential position to ensure custodial staff is cared for and cleaning is completed when the Account Manager is off-duty.
The Assistant Account Manager primary functions are to assist with cleaning, account walkthroughs, training, shadowing, and supply delivery. They are also available to assist the Account Manager in all aspects of their role (with the exception of employee reviews and employee action forms), up to and including temporarily covering for an Account Manager in their absence. This role requires a person who is empathic, has great attention to detail, has good communication skills, and can adapt to change.
Duties of the job include:
TRAINING
- Assist with new hire training and shadowing
- Give custodians feedback to improve their quality and efficiency
ACCOUNT WALKTHROUGHS
- Assist by walking substitutes and new cleaners through accounts they are unfamiliar with
- Assist in facilitating access to accounts by arranging keys
QUALITY CONTROL
- Assist with account inspections after the cleaning of new hires, substitutes, or unreliable cleaners
- Assist in conducting Checkpoint inspections
SUPPLY DELIVERY
- Assist with delivering necessary supplies and equipment to accounts
- Assist in ordering supplies
CLEANING
- Cover cleaning shifts where needed due to employee absences
- Assist with detail cleaning or specialty cleaning projects as assigned
CLIENT RELATIONS
- Assist in building and maintaining rapport with clients
- Represent the Company professionally to the client in both written and verbal communication
- Assist in addressing client complaints or questions in a timely and decisive manner
This position starts around 4:30pm each evening, Monday-Friday. We are looking for someone who would be willing to take on more hours and responsibilities as the company continues to grow.
MEASURES OF PERFORMANCE
- Maintain quality of cleaning in assigned accounts as outlined in the Statement of Work (SoW)
- Maintain client security in assigned accounts
- Maintain consistent and timely communication with RM, AM, HR Department, and cleaning staff
- Maintain open availability in order to quickly adapt to fluid work schedules
- Work efficiently (cleaning at or below budget account times) in order to maximize availability of schedule
- Work independently
Qualifications:
- Education: High School diploma or equivalent is required
- Experience: Prior cleaning experience is preferred
- Aptitude: Excellent written and verbal communication skills; the ability to quickly adapt to constantly changing work schedules and environments; excellent attention to detail; excellent time-management and organizational skills
- Physical: Ability to lift and carry up to 30 pounds; ability to perform all duties typical to janitorial work
- Current and valid driver’s license.
- Must live in Bozeman or surrounding area.
Education Requirements (Any)
High school Diploma or Equivalent
Additional Information / Benefits
Benefits for part-time employees include:
- 401K Match Eligibility
- Flexible schedules
- Tuition stipend for qualifying students
- Employee incentive program
- Referral bonus program
- Opportunity for growth and promotion
For those employed with us full-time (30 hours/week), we offer the following additional benefits:
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Match Eligibility
If you feel like you would be a good fit for this position, please apply at the link below. We look forward to hearing from you!
Benefits: Educational Assistance
Salary : $25
