Mitigation Manager

Lead Mitigation Efforts & Drive Excellence - Join The Contractor Consultants as a Mitigation Manager!

Job Title: Mitigation Manager

Company Name: The Contractor Consultants

Salary: $80k-100K , depending on experience and with potential for quarterly performance base incentive

Industry: Restoration (Residential, Commercial)

Location: Caseyville, IL

Job Overview

The Contractor Consultants is seeking an experienced Mitigation Manager to lead and oversee our mitigation team and ensure high-quality water, fire, mold, and storm damage restoration services. This role is responsible for managing emergency response efforts, estimating jobs, scheduling production staff, ensuring quality control, and maintaining compliance with industry best practices. You will work directly with clients, insurance adjusters, and team members to deliver fast and effective solutions. If you are a strong leader with a background in mitigation/restoration services, a commitment to quality, and the ability to manage multiple projects, we want to hear from you!

Who We Are

At The Contractor Consultants, we specialize in providing top-tier restoration services for residential and commercial properties. Our team is dedicated to helping clients recover from fire, water, mold, and storm damage with professionalism and expertise. We have ambitious growth plans, offer incentive programs that reward success, and provide a flexible work environment that values work-life balance. If you're looking for a career with advancement opportunities and the ability to build and lead a strong team, PuroClean is the place for you.

Key Responsibilities

• Estimate all jobs utilizing required software and tools in a timely manner.
• Manage emergency response efforts, including water extraction, structural drying, mold remediation, and fire/smoke damage cleanup.
• Schedule jobs and production employees to ensure timely project completion and customer satisfaction.
• Supervise and train mitigation technicians, ensuring adherence to safety standards and proper equipment use.
• Oversee quality control, inspecting job sites and work to maintain high standards.
• Effectively communicate with customers, insurance agents, and adjusters, both written and verbally.
• Answer emergency calls on a 24/7 rotation basis.
• Identify and manage subcontracting needs while ensuring compliance with contract requirements.
• Monitor and manage job budgets, including labor and material costs.
• Hire, train, and terminate production employees in coordination with HR.
• Ensure compliance with OSHA safety standards, IICRC guidelines, and company policies.
• Maintain mitigation equipment, fleet vehicles, and inventory levels.
• Recognize and report potential subrogation issues.
• Prepare necessary reports and documentation related to job progress and compliance.

Qualifications & Skills

• 5 years of experience in mitigation/restoration services, with leadership or management experience preferred.
• IICRC Certification required (Water Damage Restoration - WRT, Fire & Smoke Restoration - FSRT, or Applied Structural Drying - ASD preferred).
• Experience estimating jobs using Xactimate software.
• Strong knowledge of mitigation techniques, drying equipment, dehumidification, and best practices.
• Excellent leadership, training, and mentoring skills to develop a high-performing team.
• Ability to make quick decisions under pressure and manage multiple projects effectively.
• Strong customer service and communication skills to interact with clients, adjusters, and team members.
• Must have a valid driver's license and clean driving record.
• Ability to pass a background check and drug test.

Benefits & Perks

• Compensation & Financial Perks:
• 401(k) with employer match
• Sign-on bonus
• Bi-weekly pay cycle
• Project completion bonuses and performance-based pay
• Health & Wellness Perks:
• Medical, dental, and vision insurance
• Life and disability insurance (basic and supplemental)
• Wellness programs
• Work-Life Balance Perks:
• Paid time off, including holidays, vacation, and sick days
• Relocation assistance
• Career Growth & Training:
• Safety and technical training
• Manufacturer training and OSHA certifications
• Additional Unique Perks:
• Company events such as BBQs, holiday parties, outdoor activities, and sporting events
• Company vehicle, car allowance, or mileage reimbursement
• Uniforms provided, including safety gear and work apparel

Work Schedule & Location

• Full-time position
• Monday through Friday
• Based in Caseyville, IL, with travel to job sites as needed

Join Our Growing TeamIf you're an experienced Mitigation Manager with a passion for leadership and disaster recovery, apply today to become a key part of The Contractor Consultants. We offer a rewarding, growth-oriented career with opportunities to build and lead a strong team while making a meaningful impact in the community.Apply now and take your career to the next level.The Contractor Consultants is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $80,000 - $100,000