What are the responsibilities and job description for the Billing Control Specialist U.S. position at Purolator?
Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada’s largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn .
When we say we’re the best, we’re not just tooting our own horn. We’re incredibly proud of the many awards we’ve won for shipping to, from, and within Canada.
Purolator International provides a “Best in Class” Total Rewards package to employees and their families.
Medical, Dental, Vision, Prescription Drugs (80% paid by Employer)
Employer funded Short / Long Term Disability & Life Insurance
Accident, Hospital & Critical Illness Plans
Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
Annual Bonus Incentive Plan
Employer Funded Health Savings Account (H.S.A)
Paid Time Off Including : 15 Vacation Days, 10 Sick Days, 4 Personal Days
Paid Holidays
100% Paid Extended Parental / Maternity Leave Program
100% Paid Military / Reserves Leave Program
Tuition Assistance
Wellness Program
Identify Theft Protection Discount Program
Pet Insurance Discount Program
We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc.
Description
The Billing Control Specialist is responsible to assess customer billing requirements, document specifications and work in coordination with Purolator Team members to provide solutions in the form of automated tools or processes. This position supports the full customer life cycle from research, credit calculation, co-ordinate with collections team and month end accrual. The Specialist will be required to analyze data files, generated from a variety of software applications, to ensure the accuracy of the billing details and identify the root causes of errors.
This is a fast-paced, customer service focused position. As the successful incumbent, you are a detailed analytical thinker with a strong background in data analysis, good communication skill to keep your team informed and thorough understanding of project management. The ability to resolve issues utilizing root causes analysis and delivering solutions is key to your success. Previous experience with ERP (S4 preferred) applications is preferred. Writing and executing queries to extract data from our ERP system is a process you are comfortable with. Finally, the candidate must be well versed in the developing, maintaining and generating reports utilizing Microsoft Excel and Access as this is critical job requirement.
Responsibilities
Analyze & research shipment details, calculate shipment prices and related adjustments as required.
Write queries to extract data, as required, from Purolator’s legacy ERP system (Beacon / S4).
Reconcile the data transferred daily from Beacon to S4, identify data errors and correct as needed.
Analyze complex billing issues to determine root-cause using Excel / S4 / Beacon.
Design and implement automation tools, enhance processes and controls where appropriate.
Research deductions from Freight Audit companies and work with Information Technology until all issues are resolved.
Train staff where necessary in any system modifications.
Work with Sales, Contract, CRR, Billing & Collection teams to resolve any issues related to billing.
Carry out other responsibilities as assigned by the Manager.
Education
Bachelor’s Degree in a business related major (Finance, Accounting, Business Management, etc.) or Information Technology (Data Business Analysts, etc.) required.
Experience
2 years of similar Logistics experience is preferred.
Advanced Microsoft Access and Excel (macros, pivot tables, data look ups, graphs, etc.) skills are mandatory.
The ability to extract, manipulate and analyze data is critical to the position.
Working knowledge of ERP (S4 preferred) systems is preferred.
Ability to multi-task and perform in a fast paced / demanding environment.
Excellent problem solving, communication and interpersonal skills.
Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.
Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require an accommodation during the recruitment process, we will work with you to meet your needs.
Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program www.e-verify.gov.
Any offer of employment is contingent upon the results of the Company’s lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
POSTING DETAILS
Hours of Work : [[hoursOfWork]]
Location : HQ Two Jericho Plaza, Suite 204
Reports to : Sup Cash and Credit Applications U.S.
Working Conditions : Office Environment