What are the responsibilities and job description for the Sign Language Interpreter Flex 12 position at Purple Communications, Inc. and ZVRS?
Interpreter Job Description
Under the supervision of the Communication Center Manager, the Interpreter will provide high-quality professional American Sign Language interpreting through video in a call center.
Job Requirements
- Must be able to work 12 hours a week (averaged over a 6-week period)
- Must pass the company's interpreting skills assessment
- Must attend and successfully complete a 40-hour New Hire Training
Essential Duties and Responsibilities
- Provide effective video relay service and video remote interpreting for consumers
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record-keeping
- Adhere to all policies and procedures as outlined by the company and all FCC regulations
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing video
- Participate in company-sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast-paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
- Onsite interpreting for consumers will be offered based on business need but is not required. Where driving is required for onsite work, access to a vehicle, valid driver's license, and required insurance is necessary.
Minimum Qualification Requirements
- Fluent ASL and spoken English language skills
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
- Three to five years' experience in interpreting (preferred but not required)
- As applicable, state licensure or state-required credentials
- You must be 18 years or older to apply
The company offers:
- Telehealth Plan: A heavily discounted telehealth plan that offers limited telehealth visits only
- Community work (when available): Opportunities to participate in community events and activities
- Flexible scheduling: The ability to schedule work around personal needs
- 401(k) Retirement Savings Plan with employer match: A retirement savings plan with matching contributions from the company
- EAP (Employee Assistance Program): A program providing confidential counseling services and support
- Massage Reimbursement: Reimbursement for massage therapy sessions
