The Store Licensing Operations Manager is a key leadership role responsible for overseeing store licensing, managing new store openings, and ensuring compliance with operational standards through regular store audits. This role plays a critical part in driving operational excellence and supporting the expansion strategy of the organization.
Key Responsibilities
Store Licensing Management
Oversee the end-to-end process of store licensing, ensuring compliance with local, state, and federal regulations.
Liaise with legal and compliance teams to address licensing requirements and updates.
Maintain an organized database of all store licenses and related documentation, tracking renewals and expirations.
New Store Openings
Plan, coordinate, and execute new store openings in collaboration with cross-functional teams (real estate, construction, operations).
Develop and manage timelines, budgets, and deliverables to ensure on-time and successful launches.
Provide training and support to store teams during the pre-opening phase.
Store Audits
Conduct regular audits of existing stores to ensure compliance with operational, safety, and brand standards.
Identify areas for improvement and work with store leadership to implement corrective actions.
Develop and maintain audit tools and reporting systems to track performance and compliance.
Cross-Functional Collaboration
Work closely with internal stakeholders (e.g., operations, marketing, HR) to align on store operations strategies and goals.
Act as the primary point of contact for licensed store partners, providing guidance and support as needed.
Continuous Improvement
Analyze audit findings and operational challenges to develop and implement best practices.
Proactively identify opportunities for process improvement in store licensing, openings, and audits.
Qualifications
Bachelor's degree in Business Administration, Operations Management, or a related field.
5 years of experience in retail operations, store licensing, or a related role.
Proven track record in managing complex projects, including store openings or expansions.
Travel up to 40% to oversee new store openings, conduct audits, and ensure compliance with licensing and operational standards across various locations.
Strong understanding of licensing regulations and compliance requirements.
Excellent organizational and project management skills.
Proficiency in audit tools and reporting software.
Exceptional communication and interpersonal skills, with the ability to influence and build relationships.
Bilingual Preferred in Spanish / English
Confidentiality Notice
Due to the sensitive nature of this position, all communications and details regarding this role should be handled with strict confidentiality.
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