What are the responsibilities and job description for the Account Manager position at Purvis Industries?
For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way : sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago : if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day!
The Account Manager / Outside Sales Representative will grow sales and increase company profits by cultivating current customers and recruiting new customers in both an inside / outside sales capacity. The Representative will increase profitability by promoting products and providing technical support within an assigned territory.
Job Duties :
- Identify, contact, provide quotes, and close orders on potential and targeted customers.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products.
- Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers.
- Obtain knowledge of competition's pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
- Always maintain a professional appearance and attitude, while providing the best service in the industry to our customers.
- Participate with management in updating territory plan and set sales goals.
- Determine sales potential for new and existing customers through inquiry, observation, or periodical research.
- Prepare and conduct sales presentations of products to new and existing customers.
- Determine customer requirements and expectations to recommend specific products.
- Identify trends in customer satisfaction or dissatisfaction.
- Increase business and account base by finding and qualifying new business accounts using sales techniques to cross sell and up-sell.
- Maintain and improve customer relationships and satisfaction.
- Learn and apply new product knowledge to enhance sales and personal professionalism.
- Assist clients with special requests and problems (supply information, resolve complaints, etc.)
- Visit job sites as needed to measure or provide client services.
- Gather competitive information and other market information regularly while interacting cooperatively with other members of the distribution team.
- Negotiate and establish pricing and terms according to company's requirements for customer and transaction profitability.
- Prepare and present quotations.
- Communicate to management unexpected increases or decreases in demand for products.
- Assist in scheduled physical inventory counts.
- Monitor customers' current credit status.
- Remain current with changes in local codes and consumer preferences.
- Follow company policies and procedures.
- Remain current on product and industry knowledge by attending sales meetings, supplier training, trade shows, or reading trade journals.
- Practice honesty and integrity in customer and supplier relations.
- Maintain technical and computer capability to effectively use contact management, distribution, and office software.
- Always present a professional image to customers and suppliers.
- Participate in trade association functions and be active in local industry organizations.
Job Requirements :
Physical demands
Benefits
You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer and promotes a drug free workplace.