What are the responsibilities and job description for the Technical Account Manager - API / Integrations position at Pushpay?
About the Role
Pushpay is seeking a highly skilled Technical Account Manager (TAM). This role is key in fostering strong relationships between our internal development teams, our valued customers, and third-party integration vendors. The TAM will ensure seamless communication and coordination to deliver outstanding technical solutions, improve customer satisfaction, and drive the overall success of our platform integrations.
The ideal candidate will have both technical acumen and excellent interpersonal skills, along with the ability to manage complex, cross-functional relationships and troubleshoot issues proactively.
Ranked number 10 by Seattle Business Magazine in the ' Washington's 100 Best Companies to Work For' list in the large companies category for 2024; and named as one of BuiltIn ' Best Places to Work ' in Seattle, Denver and Dallas for 2025.
Benefits and Compensation
We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer :
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
- 15 days PTO to start, increases with tenure and seniority.
- Paid parental and adoption leave
- Compensation Range : $117,224-$130,249
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do
What You'll Bring
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000 customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
LI-TS1 #LI-Hybrid
Salary : $117,224 - $130,249