What are the responsibilities and job description for the Front Desk Receptionist position at Putnam Parkway Eyecare?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the last point of contact for our clients and visitors, providing exceptional customer service in checking out patients from their visit. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Ensure patients had a great visit by being the one to schedule future appointments, making referral appointments and collecting co-pays.
- Answer phone calls promptly and direct them to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar.
- Maintain a clean and orderly front desk area.
- Handle payments from clients and provide information about services offered.
- Bill vision insurances at end of patient visit to ensure proper payment for services.
Qualifications
- Proven experience in customer service or as a front desk receptionist is preferred.
- Strong computer literacy with proficiency in office software applications.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Experience in medical receptionist duties is a plus but not required.
- Attention to detail and strong proofreading abilities are essential for document accuracy.
- Ability to work independently as well as part of a team in a dynamic environment.
Join our team as a Front Desk Receptionist and contribute to creating an inviting atmosphere for our clients while supporting the operational success of our organization.
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 26 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- No weekends
Ability to Commute:
- Ottawa, OH 45875 (Required)
Ability to Relocate:
- Ottawa, OH 45875: Relocate before starting work (Required)
Work Location: In person
Salary : $16