What are the responsibilities and job description for the Part-time Event Sales Administrator position at Puttshack Career Center?
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.
The Event Sales Administrator position is an essential member of the Puttshack Venue Sales team, ensuring best-in-class experiences for our clients from initial inquiry through event execution. This role will support events through daily and weekly administrative tasks. The Event Sales Administrator will have excellent communication skills, work well independently as part of a team, and work on multiple projects simultaneously. This is an entry level position, providing an opportunity to join a growing company while supporting a high-volume sales team in a fast-paced environment.
Position Responsibilities may include, but not limited to:
- Bring your ‘A’ game to work every day to support the sales team and ensure events run smoothly, delivering a world-class event experience to our guests
- Collaborate with multiple departments, including Sales, Operations, Event Ambassadors, Culinary and Game Technology
- Represent Puttshack by being the first point of contact for clients inquiring about an event, answer phone calls in a timely manner and with a professional attitude
- Qualify incoming event leads and assign to Sales Managers
- Assemble daily event packets for Event Ambassadors and Operations Managers
- Manage the Golf Reservation system for events and verify the game is booked in the system and on the correct course. Troubleshoot any tech issues on the day of the event with the support of Home Office IT team if needed
- Print daily schedule of events and distribute to multiple departments at the beginning of each day
- Review and print BEOs for operations and culinary team for BEO meetings
- Input sales revenue following events in CRM, complete event closeouts and relay any discrepancies to Sales Manager
- Assemble event information folders so they are readily available for walk in tours
- Stock reception desk and cloak room with business cards and event collateral and replenish when inventory is low
- Complete reports as needed, including forecasting, staffing and other Tripleseat reports
- Be an example of Puttshack core values and hold yourself accountable to Puttshack standards
- Other projects or duties as assigned
Required Skills and Experience:
- Prior food, beverage or hospitality experience preferred
- 1 year of experience in sales or events related function
- Energy and enthusiasm
- Excellent communication, time management and organizational skills
- Comfortable with technology and troubleshooting
- Ability to manage multiple projects simultaneously
- Ability to work as part of a team as well as independently
- Proficient in Microsoft Office, Outlook and OneDrive
- Ability to work flexible hours, including nights, weekends and holidays if needed
- High school diploma or equivalent
- This position must pass a post-offer background check
What’s in it for you:
- Paid PTO
- Health insurance: medical, dental, and vision
- Paid Parental Leave
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.