Office Manager

Who We Are

Puttshack is the world’s only upscale, tech-infused mini golf experience joined with an elevated food and beverage experience. Puttshack leans on its ground-breaking technology to elevate the game while also serving globally inspired food selections from our scratch kitchens complimented with craft cocktails inside a dynamic one-of a kind environment. The Puttshack experience is all about having fun - and doing something fun - together.

Our Purpose: To bring everyone in to play.

Our Vision: To be the universal answer to the question ‘Where should we get together?

Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment and food and beverage experience.

Our Values

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way. Our associates embrace and are inspired by change.
• Own the Fun - We revel in our guests’ enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.
  
  

The Role

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Office Manager is responsible for building strong teams - through development, effective hiring, and engagement. They are accountable for a variety of venue business functions and execution of consistent and flawless operational standards. This may include but is not limited to scheduling, inventory management, ordering, managing (opening/closing) shifts and hiring. They must display the ability to uphold Puttshack standards and procedures, maximize financial performance, and build relationships within their community to grow the Puttshack brand.

The combination of our fun atmosphere, entertainment, and delicious food makes us the only tech-forward mini golf game powered by patented Trackaball technology. An innovative, globally-inspired dining experience takes our guests on a culinary journey of flavor equally matched by a complete bar to create a mixologist-obsessed beverage line-up made from the finest ingredients. Come join our team!

What You'll Do

• Bring your 'A' Game each and everyday
• Lead by example by demonstrating Puttshack Core Values
• Develop their team through coaching and purposeful feedback
• Drive Associate engagement and entrepreneurial spirit
• Promote safe operational standards for both Guest and Associate safety
• Interact with Guests to ensure they are always getting the best possible experience
• Leverage business metrics and trends to drive performance and to maximize profit and revenue
• Function as a conduit of communication between the venue and Puttshack Home Office
• Manage office supply purchasing and budget
• Maintain Associate Personnel files in compliance with company, state and federal regulations
• Support payroll tasks such as: verification of hours, clock in/clock out resolution, tip reconciliation
• Manage cash and safe counts, daily business reconciliations and change orders
• Assist in new hire onboarding, orientation and paperwork including benefits and i9 verifications
• Provide Administrative Support
• Assist in providing back up documentation and reconciliation to credit card disputes
• Manage office equipment and leases
• Process invoices and other business documentation
  
  

Who You Are

• Ability to prioritize tasks and manage time
• Excellent communication, time management, and organization skills
• Ability to go above and beyond, demonstrating meaningful care in everything you do
• Strong level of emotional intelligence and overall self-awareness
  
  

Key Skills/Competencies

• 2 years of experience in a similar role
• 1 year of experience in Payroll or HR related function
• High school diploma or equivalent
• Ability to go above and beyond, demonstrating meaningful care in everything you do
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Proficiency in Microsoft Office Products (Excel, Word, Outlook)
• Ability to obtain required licenses and certifications for your location
  
  

What's In It For You

• Paid PTO
• Health insurance: medical, dental, and vision
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave
  
  

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled