What are the responsibilities and job description for the Automotive Business Development Representative (BDC) position at Puyallup Mazda?
The Dinsmore Auto Group has been serving customers in the South Sound since the 1950’s. The industry has changed a lot since those days, but the commitment of our family-owned and operated dealerships has remained the same – honesty, integrity, and a truly no-pressure shopping experience unlike any other! As a result, we’ve continued to expand and are looking currently looking for an enthusiastic, motivated, and team-oriented individual who is available to start immediately as a full-time BDC Representative at our Puyallup Mazda location.
Job requirements include but are not limited to:
- The Internet Sales BDC (Business Development Center) Representative is responsible for receiving, responding to, and distributing internet leads along with providing general product and pricing info.
- Handle all guest inquiries with a focus on 100% guest satisfaction.
- Call/Text/Email with the goal to establish a firm appointment date and time for the customer to visit the dealership.
- Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
- Maintain and communicate exceptional product and inventory knowledge to our guests.
- Gather and track all guest data as directed; accurately enter into the BDC database with detailed notes.
- Utilize email templates and phone scripts provided by the dealership in addressing customer inquiries and concerns in order to meet the dealership’s objectives.
- Work in close proximity with other BDC Representatives in a team-based environment.
- Facilitate timely follow-up on all internet leads as directed by management and/or procedures.
- Participate in departmental and dealership meetings; other duties as assigned by management.
We offer an exciting work environment with a competitive pay plan including bonuses for appointments shown and sold.
Benefits include:
- 401K w/ company match
- Medical/Dental/Vision Coverage
- Paid Vacations
- Ongoing Training and Development
Job Type: Full-time
Pay: $42,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $42,000 - $60,000
