What are the responsibilities and job description for the Escape Room Host position at Puzzle Break Seattle?
Job Overview
We are seeking a confident and organized Escape Room Host to join our team!
The schedule for this role is set: you will be on the Host shift on Friday nights from 4:30 pm to 12 am, the Float shift on Saturdays from 1 to 8 pm, and the Host shift on Sunday from 4:30 pm - 10 pm.
Applicants will only be considered who can reliably work evenings and weekends.
Duties
- Greet guests promptly upon arrival and provide them with information about the experience.
- Manage reservations and lead teams into rooms efficiently to optimize guest flow.
- Handle guest inquiries and concerns with professionalism and conflict management skills.
- Maintain cleanliness and organization of the common spaces and rooms.
- Collaborate with the game masters to ensure timely service and guest satisfaction.
- Room resets
Qualifications
- Previous experience in guest services or customer service roles is preferred.
- Strong communication skills, including public speaking abilities to address guests effectively.
- Experience in events management or hospitality environments is a plus.
- Time and schedule management.
- A background in theater or performance arts can enhance guest engagement skills.
- Must be able to work evenings and weekends.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Every weekend
- Night shift
Work Location: In person
Salary : $20