What are the responsibilities and job description for the Patient Care Representative (PCR) position at Puzzle HR?
Job Description
Job Description
Overview
Now Hiring - Patient Care Representative (PCR)
Schedule : Full time
Salary : $15.00 to $17.00
Location : Remote
Who We are :
At Call 4 Health, we’re not just a company—we’re a mission born from a personal journey. Over 27 years ago, our founder, Joe Pores, turned a deeply personal loss into a vision for better healthcare communication. Inspired by his experience as a caregiver for his terminally ill mother and the challenges of after-hours healthcare, Joe founded Call 4 Health to ensure no patient or family feels unsupported.
After my mother’s passing, I vowed to create a service where patients and their families are heard, valued, and cared for. That promise became Call 4 Health."
Joe Pores, Founder & CEO
Job Summary :
As a Patient Care Representative (PCR) , you will play an essential role in delivering exceptional service to patients. You’ll handle inquiries with professionalism, assist with scheduling appointments, and provide clear, empathetic guidance to those in need.
What You’ll Do :
- Respond to inbound and outbound calls with care and courtesy.
- Assist patients with appointment scheduling, information verification, and inquiries.
- Provide clear follow-up instructions and essential information.
- Collaborate with team members and clients to ensure seamless service delivery.
- Stay informed with ongoing training and updates specific to accounts and patient needs.
What You’ll Need :
What You’ll Need for Remote Success
Why Join Call 4 Health?
What’s In It For You :
Salary : $15 - $17
