What are the responsibilities and job description for the Front Desk Receptionist position at PVK Hotel LLC?
Comfort Inn Philadelphia International Airport is looking to hire energetic and enthusiastic individuals for the Front Desk Receptionist position. We will provide a flexible schedule for all students. This is a full-time position with advancement opportunities for the right individual. For immediate consideration Please call 610-876-7211.
Responsibilities:
- Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
- Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
- Provide information about hotel facilities, services, and local attractions.
- Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
- Process guest payments and maintain accurate records.
- Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
- Maintain the cleanliness and organization of the front desk area.
- Assist in administrative tasks, such as answering phone calls and handling reservations.
Requirement:
- High school diploma or equivalent
- Hospitality experience is a plus but not necessary
- Prior cash handling experience necessary
- Exceptional communication skills
- Very good computer skills
- Ability to work flexible hours including weekends and holidays
- Strong problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Experience in customer service is preferred
- Knowledge of hotel or resort operations is a plus
PAY RATE: $14.00 - $15.00 / hr
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotating weekends
- Weekends as needed
Application Question(s):
- Are you available to work any shift?
- Are you able to work part time?
- Do you have Hotel Experience?
- How many years of Hotel Experience do you have?
- How soon are you available to start the position?
- Do you have any limitation that will limit your ability to perform on this job?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Location:
- Wilmington, DE 19810 (Preferred)
Ability to Commute:
- Wilmington, DE 19810 (Required)
Ability to Relocate:
- Wilmington, DE 19810: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
