What are the responsibilities and job description for the Front Desk Receptionist position at PWA Coalition of Dallas, Inc?
Company Overview
AIDS Services of Dallas (ASD) is dedicated to creating and strengthening healthy communities by providing quality, affordable, service-enriched housing for individuals and families living with HIV/AIDS. With over twenty-nine years of experience, we advocate for education and development opportunities that empower economically disadvantaged populations.
Summary
We are seeking a Front Desk Receptionist to join our team at AIDS Services of Dallas. In this role, you will be the first point of contact for our clients and visitors, playing a vital role in delivering exceptional customer support while ensuring the smooth operation of our front desk services.
Duties and Responsibilities
1. Answers all incoming calls.
2. Maintains a current roster of employees and residents.
3. Maintains front desk/receptionist area in a clean and organized manner.
4. Greets all visitors upon entry to the agency and directs them to staff appropriately.
5. Maintain a log of all incoming packages.
6. Give callers information on ASD Intake Procedures; as well as make referrals to other service providers.
7. Handle miscellaneous tasks as assigned by Chief of Staff.
8. Maintain a training/learning room calendar and binder.
Qualifications
A high school graduate or equivalent with office skills is preferred. The incumbent should possess courteous demeanor. Sensitivity to culturally, racially and sexually diverse client, staff and volunteer populations is essential. Good organizational skills are preferred. The ability to be friendly and customer service oriented with all client and staff. Must maintain compliance with sheltered workshop guidelines.
Knowledge of Microsoft Office products: Word, Excel and PowerPoint is helpful.
Plan for Continued Training
The incumbent of this position will participate in all agency-sponsored training and development, as directed.
If you are committed to making a difference in the lives of those affected by HIV/AIDS and possess the skills to provide outstanding service and support, we invite you to apply today to become part of our compassionate team at AIDS Services of Dallas.
Equal Employment Opportunity Statement
ASD is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are respected and valued. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.
Job Type: Part-time
Schedule:
- Day shift
- Monday to Friday
Work Location: In person