What are the responsibilities and job description for the RMR Specialist position at Pye-Barker Fire & Safety, LLC?
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The RMR Specialist processes changes, researches discrepancies and influences all RMR additions while following proper policies and procedures in place for the operation of Sedona Office.
Essential Duties & Responsibilities:
Processes and approves or denies all RMR additions through the job approval process and makes sure all data is correctly reported.
Processes contracts and verifies given information in Sedona before approving the addition of RMR.
Initiates "cleanup" of converted old data and duplicate customers as well as duplicate sites, systems and recurring lines.
Monitor and respond to billing-related emails in a timely manner.
Provide backup support to job/data entry specialists as needed.
Uphold the integrity and confidentiality of customer and employee information.
Collaborate effectively with team members to ensure seamless operations.
Maintain an understanding of customer agreements and billing procedures.
Manage data entry in spreadsheets and reports, including installation jobs in the accounting system.
Demonstrate a commitment to excellent customer service.
Participate in special projects and complete other duties as assigned.
Education/Qualification:
High school diploma or equivalent.
Ability to type at a speed of at least 50 words per minute.
Strong proofreading skills.
Proficiency in Microsoft Office Suite or similar software.
Basic knowledge of office equipment.
Understanding of clerical procedures and systems, including recordkeeping and filing.
Ability to work independently and troubleshoot effectively.
Strong organizational and prioritization skills.
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
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Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short term disability
401K with employer match
Paid vacation and company holidays
Company vehicle (if job applicable)
Pye Barker Fire and Safety is an Equal Opportunity Employer
