Demo

Care Management Support Coordinator II

Pyramid Consulting, Inc
San Antonio, TX Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/24/2025
Immediate need for a talented Care Management Support Coordinator II. This is a 06 months contract opportunity with long-term potential and is located in San Antonio, TX (Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-64889
 
Pay Range: $25 - $26/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • The Specialty Authorization Team consists of the processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials in which we are now at a 1 BD TAT for the processing of SK/SH/MMP authorizations. 
  • We utilize project temps/contingent workers to assist with each of these areas as well as cross train them to be able to assist in multiple functions.   
  • The team continues to experience high authorization volumes.  
  • Daily check in & communication via group IM(s)
  • Daily production logs must be completed and emailed to designated person no later than 9am next business day
  • Multi-tasking with multiple monitors and applications
  • Utilize work guides and or resources
  • 97% Quality (Audits)
  • 98% Production
  • 0-5% Error Rate
  • Welcome phone call from Supervisor at 8am
  • IT Meeting at 8:30am
  • University Training Courses.
  • Shadow mentor via Microsoft Teams screen share (only if training courses are completed).
Key Requirements and Technology Experience:
  • Key Skills:LVN, LPN or LCSW .
  • 2 years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
  • Other state specific requirements may apply.
  • We work together like a family rather than co-workers in which helps facilitate the best care for those we serve by being committed, flexible, and compassionate to enhance the lives of each and every Member.
  • High School Diploma or GED required.
  • Microsoft Outlook, Microsoft Teams, Zoom, Microsoft Word, Microsoft Excel, SharePoint, Internet.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Salary : $25 - $26

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