What are the responsibilities and job description for the Computer Support Specialist position at Pyramid Consulting, Inc?
Immediate need for a talented Computer Support Specialist. This is a 04 months contract opportunity with long-term potential and is located in Minneapolis, MN (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-37670
Pay Range: $20 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#tel
Job ID: 24-37670
Pay Range: $20 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Onboarding and offboarding
- Setting up computers (primarily MACs)
- Managing and supporting tickets (via ServiceNow), walk-up support, and Slack/Teams messaging
- Troubleshooting and handling incidents/requests
- Supporting inventory management
- Entry-level position
- Supporting virtual conference rooms (Microsoft Teams)
- Key Skills; Mac Support, Ticketing(ServiceNow), Troubleshooting
- MAC support experience
- Help Desk experience (managing ticket queues and various requests)
- 2 years of relevant experience
- ServiceNow experience
- Okta experience
- Experience in large corporate IT environments
- Top 3 Skills:
- Experience with MACs
- Problem-solving skills (resourceful, finding solutions)
- Customer service attitude
- Welcoming demeanor
- Strong communication skills
- Ability to work well with others at all levels of the organization
- Understanding of customer and client service
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#tel
Salary : $20 - $24
