What are the responsibilities and job description for the Customer Service Advocate I position at Pyramid Consulting, Inc?
Immediate need for a talented Customer Service Advocate I. This is a 03 months contract opportunity with long-term potential and is located in Honolulu,HI(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-51082
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy [Link available when viewing the job].
#prof J2W:CB3
Job ID:24-51082
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Kindly take the computer literacy test with the link below:
- Customer Service and Computer Literacy
- Link: [Link available when viewing the job]
- Respond to member/provider calls .
- Describe the performance expectations/metrics for this individual and their team:
- AHT, ACW, FCR, CSAT, Adherence conformance .
- Orientation with Trainer and going over system access.
- Key Skills:Customer Service, Call Center, Computer literate.
- Telephony soft skills/reliable internet connection
- Call Center Representative experience
- Customer service skills / Computer literate
- High school diploma/GED
- Team player skills
- Remote work experience
- Health plans experience
- College graduate
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy [Link available when viewing the job].
#prof J2W:CB3
Salary : $18 - $19
