Desktop Support Technician

Immediate need for a talented Desktop Support Technician. This is a 12 months contract opportunity with long-term potential and is located in Naperville, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-58978

Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Key skills; Troubleshooting, Installation, Configuration
• Technicians need to build and configure laptops and perform remote sessions with customers on a Teams Meeting to do configurations and confirmation that laptop is completely built to customers expectation and then ship the device. This is 100% onsite desktop swaps.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents Client in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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