Video Operations Technician/AV Technician

Immediate need for a talented Video Operations Technician/AV Technician. This is a Plano, TX contract opportunity with long-term potential and is located in Plano, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-68455

Pay Range: $25 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Support and maintain technology
• Document and maintain Asset Inventory Database
• Manage incidents in the Enterprise Ticket system
• Endpoints and Infrastructure (Poly)
• Support Zoom and Zoom Room Platform - Upgrade and Manage Zoom Devices through the Dashboard
• Support Digital Signage Platform
• Perform Preventive Maintenance on technology
• Perform User Acceptance Testing (UAT)
• Perform On-call duty rotation
• Perform After-hour and weekend Project work as needed
• Perform Remote support of enterprise devices
• Perform Remote support of fellow team members and other sites
• Manage Vendor relationships
• Operations Staff is to report On-Site Monday thru Friday (essential personnel)

Key Requirements and Technology Experience:

• Audio Visual, Zoom, ServiceNow, Windows
• High School Diploma, GED, or equivalent certification
• At least 1 year of Technical Operations experience
• At least 1 year of experience with IT systems and infrastructure
• At least 1 year of experience with desktop platforms and operating systems
• At least 1 year of with incident management and reporting tools
• Bachelor’s Degree in Business, Information Systems, Computer Science
• 1 year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
• 1 year of experience with Client
• 2 years of experience with Windows 10/
• 2 years of Audio Visual experience
• 1 year of experience with Architectural and Wiring Drawings
• 1 year of experience in room control systems (Crestron or AMX)
• 1 year of experience with Audio Digital Sound Processing, Digital Sound Consoles, or Digital Lighting Consoles
• 1 year of experience with Cloud based video conference platforms
• 1 year of mobile device support

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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