What are the responsibilities and job description for the Conference Services Manager position at Pyramid Global Hospitality?
Property
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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Location Description
Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality.
At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today.
Overview
Overview
Job Summary :
The Conference Services Manager is instrumental in orchestrating memorable events and ensuring impeccable guest experiences. The position requires you to be creative, proactive, attention to details, and have a passion for hospitality and customer relations in the hospitality industry.
Job Specifications :
Onsite : The Resort at Glade Springs
Shift & Schedule Availability : Year-Round / Full Time
Job Responsibilities but not limited :
- Plan and coordinate all aspects of events, including but not limited to large and small conferences, with the main focus on corporate, government, association, sports, military, education, religious and fraternal market segments.
- Collaborate with clients to understand their event vision and ensure their expectations are exceeded.
- Manage event budgets, contracts, and negotiations to optimize profitability.
- Conduct post-event evaluations and analyze feedback to continuously improve event planning processes and guest satisfaction.
- Coordinate with various departments to ensure seamless execution of events.
- Partner with event staff and vendors to deliver exceptional service.
Qualifications
Preferred Qualifications and Skills :
