What are the responsibilities and job description for the Front Desk Agent - Overnight Shift-11pm-7am position at Pyramid Global Hospitality?
Property
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
Edith Macy Center is a conference center located in Briarcliff Manor, New York, 45 minutes from Manhattan. Edith Macy Center has more than 14,000 square feet of indoor conference space, 58 sleeping rooms, and we are situated among 405 wooded acres in the heart of Westchester County. At Edith Macy Center, the legacy of success is anchored in our philosophy of balancing living, learning and leisure. It is the formula that creates the signature of unparalleled excellence in quality and service throughout the network of Benchmark resorts, hotels and conference centers.
Overview
Edith Macy Center is looking for an outgoing Front Desk Agent to work the 11pm-7am shift, Friday and Saturday nights.
This position is part-time position. Hourly pay is $19-$21, depending on experience.
Driving our company vans and handling luggage are an essential function of this position.
What You'll Do :
- Greet and welcome guests upon arrival, creating a positive first impression.
- Transport guests in vehicles and provide luggage assistance.
- Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
- Manage reservations, answer guest inquiries, and address complaints promptly.
- Maintain a clean and organized front desk area.
- Provide accurate information about the hotel, rooms, rates, and amenities.
- Process payments and manage cash transactions accurately.
- Verify bar charges are posted correctly.
- Coordinate with housekeeping and maintenance to ensure smooth operations.
- Promote teamwork and contribute to a friendly, safe work environment.
- Perform other duties as assigned.
Qualifications
Applicants MUST have :
Compensation Range
The compensation for this position is $19.00 / Hr. - $21.00 / Hr. based on qualifications and experience.
Salary : $19 - $21
