Demo

Sales Manager

Pyramid Global Hospitality
Pittsburgh, PA Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 1/7/2026

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

At the Cambria Hotel Pittsburgh Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Pittsburgh Downtown with Pyramid Hotel Group can mean for you!

Overview

We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer / guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

Your Responsibilities :

  • Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
  • Book meetings, conferences, and social guests from assigned areas.
  • Dedicate majority of time to direct telephone sales.
  • Rework and maintain old account files and solicit new accounts.
  • Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
  • Set-up site inspections and follow through.
  • Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
  • Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
  • Maintain a working relationship with departments interacting with convention groups.
  • Develop new accounts
  • Stay abreast of industry trends and make recommendations of changes, which would affect operations.
  • Maintain accurate forecast and recap information.
  • Set-up and conduct site inspections for entire property.
  • Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.

Qualifications

  • 2 years of previous hotel sales experience.
  • High school degree required; bachelor's degree preferred
  • Ability to connect with prospective clients to negotiate contracts.
  • Business communication skills including preparing RFP's and contracts for clients.
  • Proficiency in Microsoft Office and online marketing tools
  • Present a professional appearance and personality to confidently interact with clients and hotel team members.
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