Care Transition Coord

Job Description

Job Description

Summary :

The Care Transition Coordinator facilitates smooth transitions for clients from healthcare facilities to their homes by managing discharge processes, ensuring safety during transportation, and providing follow-up support. They collaborate with interdisciplinary teams, maintain accurate documentation, and utilize company-issued tools to ensure compliance and optimize client care. This role requires strong communication, confidentiality, and a commitment to safety and client well-being.

Pay : 16 - $17 / hr

Shift :

Sunday - Thursday 7 : 00am - 3 : 00pm

Tuesday - Saturday 7 : 00am - 3 : 00pm

Monday - Friday 11 : 00am - 7 : 00pm

Essential Duties and Responsibilities

• Assist clients with gathering personal belongings and ensure all necessary paperwork is completed and signed after discharge.
• Guide clients through the discharge process and provide them with necessary information for their continued care.
• Safely transport clients from the healthcare facility to their home using company vehicles equipped with cameras and mobile phones with Mediroutes.
• Ensure clients' safety and comfort during the transport process, following all protocols and safety guidelines.
• Perform follow-up calls with clients to ensure they have settled into their home environment and to address any immediate needs or concerns.
• Work closely with Behavioral Health Technicians (BHT), case coordinators, and transportation teams to ensure seamless transitions for each client.
• Communicate effectively with the interdisciplinary team to update and coordinate on each client's progress and needs.
• Maintain accurate and timely documentation of client transitions, including transportation logs, appointment confirmations, and follow-up calls.
• Ensure all required forms are completed and submitted in compliance with company and healthcare regulations.
• Utilize company-issued mobile devices, including phones with GPS and Mediroutes, for route optimization and client updates.
• Use in-vehicle cameras for documentation of transport activities to ensure safety and compliance.
• Must exercise discretion and maintain confidentiality with regard to all company information.
• Completion of all required trainings as designated by the company and accreditation / licensing entities.
• Other duties as assigned.

Required Qualifications

Education, Licensure, & Experience

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands :

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to climb stairs, stand, walk, stoop, twist, kneel, or crouch. The employee must occasionally lift and / or move up to 25 pounds. The employee must seldom lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment :

The noise level in the work environment is usually moderately quiet & indoors. This position will require local travel. This position will be scheduled based on operational need & will be required to provide own transportation. Incumbent may be exposed to virus, disease, and / or infection from clients in the work environment. Incumbent may be exposed to traumatic situations (i.e. psychiatric).

Total Rewards :

Pyramid CORE Values :

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values : INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at : https : / / bit.ly / Pyramid -Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

Salary : $16 - $17