What are the responsibilities and job description for the Case Manager position at Pyramid Healthcare?
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
- Responsible for ensuring that clients with D&A problems have access to full continuum of care by
- Coordinates all appointments, aftercare plans, schedules and meetings
- Utilize the Medicare/Medicaid DRG length-of-stay guide for average length of stay.
- Maintain positive relationships with referral sources and outside providers.
- Verifying that all consents are signed. Contacting all referrals, SCA's, & legal agencies upon admission
- Providing periodic progress updates to SCA, referrals, and/or legal agencies
- Entering aftercare appointments into Aftercare plan
- Submitting Waybills, communicating with transportation dept. when needed
- Conducting initials and completing case coordination forms
- BHARP documenting & tracking
- Conducting 7 day follow-up calls
- Maintaining & updating discharge calendar
- Submitting MAT referrals (obtaining PO approval and follow-up appointment)
- Making referrals to Case Management services, COE's and CRS's
- Placing clients on the phone to apply for MA
- Making referrals to Mental Health & Drug and Alcohol facilities for continuing care. Sets up halfway house
- Maintain an organized system of communication with counselors
- Maintain daily Carelogic data base accurately
- Ensure proper documentation is in the chart. Scanning all required documents into chart
- Provide direct care to adults with chemical dependency problems in the IP program, to ensure safety and
- Participate in implementing client's treatment: maintaining communication with client's, family members
- Accompany and transport clients as assigned
- Orient new clients to unit and program
- Participates in activities which enhance professional growth and development
- Coordinates treatment planning process to ensure there is follow through with Treatment Team
- Complete all documentation required for programs such as Salvation Army, Easy Does It, CRR programs
- Coordinate transportation needs for cash checking, ATM, St Vincent DePaul and Salvation Army upon
- Participate in mandatory orientation ad training activities
- Other duties as assigned
Technical Competencies:
Must have the ability to communicate effectively, both orally and in writing and have the ability to advocate
effectively on behalf of the client. Overall understanding of the D&A and mental health field including level of care,
primary funding streams, county funding structure, referral bases, manage care/private insurance knowledge.
Knowledge of local, state, and federal regulations/ Knowledge of release of information and confidentiality.
Education, Experience:
Bachelor's degree required or minimum of 2-3 years in a D & A setting. Excellent interpersonal communication
skills and knowledge of community and statewide referral options.
Job-related Behavioral Characteristics:
Proven record of working independently, highly motivated, high degree of customer satisfaction, attention to
detail/follow through. Ability to multi-task, problem solve and prioritize. Maintain professionalism and does not
show favoritism. Maintains consistency with clients. Ability to remain calm and decisive in crisis situations. Flexible
and adaptable. Ability to develop and sustain a team environment. Very organized and detail orientated.
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.
Total Rewards for Full-Time Positions:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.
