Recovery Coach (PRN)

Schedule: Monday, Tuesday, Thursday, and Friday 10am-6pm

Deliverables/Principal Results Expected:

• Collaborates with members of the Recovery Support team on shift to support operational activities of recovery community center, including but not limited to opening and closing center, activity set up and tear down, phone or messaging support, and safety checks
• Provides a trauma-informed welcome and orientation to persons presenting for services
• Utilizes pro-recovery language of hope, empathy and accountability to assist individuals and families to consider and act on recovery activities they seek
• Assists team with resolving barriers to participation in services sought, including but not limited to a focus on removing barriers in way of accessibility.
• Facilitates awareness, education and documentation of client use of recovery pathways and services
• Follows up with those requesting peer specialist follow up contacts as assigned
• Facilitates and supports mutual aid groups offered during shift at recovery community center
• Upon request, offers virtual, tele or in person accompaniment support for individuals utilizing services
• Follows standard operating procedures to guide communication, collaboration, and processes and provides feedback on efficacy to Director as needed.
• Reacts quickly to problems and supports immediate problem-solving as a collaborative member of team.
• Offers the strategic use of own experiences in a peer-to-peer manner to inspire and educate individuals and families entering facility that help is available, treatment is effective and recovery is possible.
• Participates in group and individual supervision

Technical Competencies:

Ensures that the assessment and intake process is welcoming, pro-recovery, trauma

informed, and results in the individual successfully engaging in services. When successful engagement in the

recommended treatment program cannot occur, the position will assist Center Specialists and Director to educate

and refer on alternative options

Education, Experience:

• Minimum of high school diploma or GED.
• Must be able to obtain and maintain Certified Peer Recovery Specialist (CPRS) certification in state of Maryland.
• Previous experience in a treatment or recovery setting preferred.
• Knowledge of trauma-informed care and exposure to behavioral health related training is highly advantageous.
• Valid driver's license with clean driving history & willingness to travel locally preferred.

Job-related Behavioral Characteristics:

Demonstrates insight and learning ability in trauma-informed healing relationship, boundaries and ethics related to

serving in a peer specialist role, able to work successfully as a member of a team and independently.

Demonstrates sound judgement, adaptability, collaboration and creativity in problem-solving, abiding by the

philosophy and core values of the program, including when a crisis intervention is required.

Team orientation: a hands-on, cooperativeness to help persons in the admission and engagement process and provide strong internal

and external customer service. Demonstrated understanding of importance of safety and orientation for persons

entering treatment. Flexibility to listen and incorporate new ideas and approaches. Models an empathetic

approach in a manner that creates an atmosphere of welcome, empowerment and growth for individuals. Focus

on quality and fidelity to best practices and engagement initiatives in peer support and best practices of the

organization and in trauma-informed care.