What are the responsibilities and job description for the Scheduling Coordinator position at Pyramid Heating & Cooling?
Join our team at Pyramid Heating and Cooling, where we specialize in heating, cooling, and indoor environment solutions for residential homes and businesses. We're committed to doing the job right by understanding each client's needs and delivering customized solutions that work for them.
We believe in a strong, collaborative culture. We've weathered the toughest economic times without any layoffs and continually invest in our employees with enhanced benefits. If you take pride in your work and thrive in a supportive, results-driven environment, we'd love to hear from you. Apply today!
Currently, we have an immediate opening for a Scheduling Coordinator to join our growing team. This job requires a strong personality and solid process management skills. You must be able to work in a fast paced environment, be reliable, have the ability to see what needs to be done and do it, and all with a pleasant personality.
What We Offer:
- Employer-paid medical insurance
- $125/month employer contribution to HSA
- 80 hours of PTO
- 6 paid holidays
- 8 paid hours of community service
- Parking/transit passes
- 401k with 2% match/employee match of at least 5%
- Spiff/commission program
VISION
We improve lives through ideal indoor environments.
MISSION
Our team is driven to provide extraordinary experiences and create life-improving indoor environments.
VALUES
- Integrity - We hold ourselves to the highest standards of integrity and can be trusted to do things the right way. We are determined to always exceed expectations. We work honestly.
- Respect - We are considerate of your time, property, and investments. We show kindness and appreciation in all that we do. We act thoughtfully.
- Compassion - We work diligently with a positive attitude. We are enthusiastic about applying and sharing our expertise because we know it leads to healthier, more satisfying lives. We care deeply.
- Sustainability - We relentlessly pursue lasting solutions and relationships. We provide the foundation to sustainable healthy environments, systems and partnerships. We think long-term.
Work Hours: Monday through Friday, 7:00am - 4:00pm
Pay Scale: $22.00-26.00/hour Depending On Experience
Position Summary: To support the retail installation team and customers by coordinating retrofit projects and install related activities. Responsible for maintaining good customer relations through impeccable communication and accuracy, acting as an extension of the retail team.
Required Qualifications:
- Two years related experience and/or training in customer service, billing, dispatching or project management or equivalent combination of education and experience
- Highly developed sense of integrity and commitment to customer satisfaction
- Passion for excellence with respect to treating and caring for customers
- Ability to multi-task in a fast paced environment
- Ability to communicate clearly and professionally, both verbally and in writing
- Pleasant, patient, and friendly attitude
- Geographical knowledge of service area or map reading skills
- Attention to detail
- Excellent communication/listening skills
- Strong work ethic and team player mentality
- Able to handle complaints and unpleasant customers in a professional manner
- Fluent knowledge of Microsoft Office
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment
Salary : $22 - $26
