What are the responsibilities and job description for the Luxury Cruise Travel Advisor position at Q Cruise + Travel?
Cruise Travel Advisor
Q Cruise Travel – Chicago, IL
Are you passionate about luxury cruising and are experienced in sales? Are you a friendly professional with a talent for building strong client relationships and delivering exceptional customer service? If so, we’d love to have you join our team at Q Cruise Travel.
About the Role
We are seeking a Cruise Travel Advisor to join our team in our office on Chicago’s Michigan Avenue. This is a permanent in-office position, ideally full-time, but we are open to considering part-time for the right candidate as we understand you may be juggling family commitments or your love for travel!
Key Responsibilities
- Understand each client’s preferences and travel style to provide expert recommendations on cruise options, destinations, and itineraries.
- Build and maintain strong relationships with clients to drive repeat business, referrals and long-term loyalty.
- Own the planning and booking process from the initial consultation through to the client’s return, ensuring a seamless experience and addressing any cruise-related questions along the way.
- Proactively identify opportunities to engage with clients and inspire future cruise bookings.
- Stay informed on industry trends, new cruise products, and exclusive offerings to secure the best experiences and maximize value for our clients.
What We’re Looking For
- A passion for cruise travel, especially in the luxury cruise market, ideally with first-hand experience and knowledge of river cruising, expedition and small-ship experiences.
- Proven sales experience with a track record of meeting or exceeding targets.
- Prior experience as a leisure travel advisor or in the travel industry is desirable.
- Strong customer service and relationship-building skills.
- Understand the expectations of, and ideally have worked with, a luxury upscale clientele.
- Detail-oriented with excellent communication and organizational abilities.
- Ability to work well in a team environment.
- Be legally authorized to work in the United States of America
Why Join Us?
Q Cruise Travel is a boutique luxury travel agency operating from an exclusive address on Chicago’s Michigan Avenue. We specialize in delivering exceptional, tailor-made land and cruise experiences. We value expertise, attention to detail, and personalized service, ensuring that our clients have the best possible experience when planning their vacations with us.
Q is an independently owned business with a highly respected reputation in the travel industry and a proud member of the Virtuoso global luxury travel network. You will be joining an experienced, supportive and fun team, all united by a passion for travel.
In return, you will receive:
- Salary of $18 - $20 per hour plus an excellent and achievable commission structure
- Flexible schedule
- A generous paid time off policy
- Retirement plan with company matching contribution
- Subsidized health and dental insurance
- Health club access
- Continued professional development
- Access to travel advisor discounts and benefits
If you are a sales-driven professional with a love for cruising and a commitment to outstanding client service, we are looking forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Supplemental Pay:
- Bonus opportunities
Application Question(s):
- Describe your personal cruise travel experience including destinations and cruise lines.
- Tell us why you are passionate about cruise travel.
- Describe any experience you have in customer service or sales to a luxury premium clientele.
Experience:
- personal cruise travel: 1 year (Preferred)
Ability to Commute:
- Chicago, IL 60611 (Required)
Work Location: In person
Salary : $18 - $20